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A few principles for how I operate as a critic

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“What are the proper grounds for criticism of a program like Candy Crowley’s State of the Union on CNN, or a news story in the Washington Post, or a blog post at Gawker? The decisions I make about that are among the most important I can make as a writer on the press…”

This began as a response to a comment left at a previous post about Candy Crowley of CNN failing to ask the follow up-question.

ROBERT SCHWARTZ

Mr. Rosen writes that Ms. Crowley “isn’t doing her job well.” That assumes that Ms. Crowley is being paid to inform the American electorate as an effort towards an educated public. It seems that the corporate sponsors of the Sunday Newspin Shows might simply have a different agenda.

He is correct. I do assume that. It is a kind of baseline belief for me, as well as a lever for criticism: Candy Crowley is, yes, being paid by CNN – a division of Time Warner, third largest media company in the world – to “inform the American electorate as an effort towards an educated public.” This is the starting point for any criticism I might have of her or CNN.

But to Robert Schwartz, the “corporate sponsors of the Sunday Newspin Shows” won’t allow her to educate the public. They have a different agenda and they pay the bills. He didn’t say this but often it follows:

Even when they are on target, these piecemeal critiques of shoddy performance overlook the fact that a more systematically aggressive journalist looking deeply into wealth and power would not be hired by CNN or have her own show because that kind of journalism would drive away all the sponsors. You assume that when she’s sitting there on set she can ask anything she wants. She can’t! Anyone who would ask the really hard questions would have been weeded out a long time ago.

It is a good argument. There is another good argument made by conservatives that starts in a different place and makes different claims and isn’t really analagous, but it comes to a similar conclusion: “A deep down conservative journalist would never be in that position, Jay. They would be weeded out by the monoculture, which is liberal.” Unlike most disputes of this kind, both claims may be true.

But I want to go back to the original charge, to which I plead guilty. I do assume that….Ms. Crowley is being paid to inform the American electorate as an effort towards an educated public.

And when she fails to do that, she can be criticized. If enough people are critical of her, she may be forced to think about it and ask herself some hard questions. That is where PressThink comes in. I have to ask myself: What are the proper grounds for criticism of a program like Candy Crowley’s State of the Union on CNN, or a news story in the Washington Post, or a blog post at Gawker? The decisions I make about that are among the most important I can make as a writer on the press.

So here are some things that factor in:

1. The likelihood that Candy Crowley would share in this belief about herself – that she is being paid to inform the American electorate  - is high. Therefore we can hold her to it. For press criticism, this is good.

2. What portion of the (viewing, listening, reading, clicking) audience for journalism – the market, if you will – agrees with our statement? “Candy Crowley should understand she is being paid to inform the American electorate and contribute to an educated public.” Quite a large portion, I should think. This too is good.

3. The question of professional standards involves not only what journalists do but what the public demands of them. Ms. Crowley is being paid to inform the American electorate as an effort towards an educated public. There is a lot of public support for that idea. When it is dishonored in practice – as it often will be – people will react. They will make their voices heard. And when that happens a critic can find an audience by clarifying what is at stake or providing terms to advance the discussion. This is good.

4. PressThink, the blog, is primarily about about the legitimation of the modern press, meaning: the various justifications for it, and how they match up with actual practice– or don’t. I take these ideas seriously. I think journalists should too.

Inform the public of what it needs to know. Try to hold powerful figures accountable for what they do and say. Ask people in the public eye to explain themselves. Fight for transparency and practice it yourself. Fight against secrecy and opacity in public life. Clearly separate the trivial and entertaining from the consequential and informative. Equip the users of news to participate in their democracy and community. Speak truthfully and accurately.

In the degree that journalists by their conduct uphold these ideas, they are worthy of praise. When they fall short they are worthy of criticism. That is how I operate. I try not to know in advance that fidelity to these standards is impossible for “structural” reasons. If you do know such a thing, you are likely to be frustrated with me.

5. It is true that the corporations that own the media and provide employment to the likes of Andrea Mitchell of NBC, Bob Schieffer of CBS, Jonathan Karl of ABC, or Candy Crowley of CNN are heartless and soulless and have no real duty to anyone but their shareholders. We should not be deceived about their intentions, which usually come down to creating a safe environment for advertising. (CNN makes around $600 million a year for Time Warner precisely by creating a safe environment for advertising.) But in taking on news production and creating an editorial culture they are absorbing into themselves another ethic: public service journalism and the duties of a watchdog press. It will be trampled unless people stand up for it. I try to be one of those people. Do you?

6. A media company’s commitment to these priorities may be no more than lip service. But that is not the end of the story. Journalists hired by a huge corporation that has no intention of shaking up the status quo may still carve out a zone of autonomy in which they can operate fairly freely. Are there limits to that autonomy? Yes, there are. But these too can be pushed against. Righteous journalists who have the facts on their side can also get the audience on their side. That complicates things: in a good way. Without critics to prod them to do more and do better, they are less likely to push the zone of autonomy outward and make space for themselves to be that watchdog with an eye on power.

7. Anyone who closely follows me on Twitter knows that the most common reply I receive on that platform is some variation on: “…and this surprises you?” There is an ambiguity in the word “expect” that helps to explain this pattern. Expect can mean a prediction: what is likely to happen is what we expect. Expect can also be a demand: I expect you to clean your room! One is a probability statement, the other sets a standard against which future behavior can be judged. These two meanings of “expect” are often confused by my readers and comment board critics, including those who say: and this surprises you? I don’t predict that Washington journalists will ask themselves if government officials who demand anonymity deserve it, for I have observed their behavior. But I do want to insist that they apply some clear and defensible standards to the grant of anonymity, and in that sense I “expect” it. This move is basic to how I do press criticism, but I have never spelled it out before. I expect what I may not predict.

8. Against the odds I continue to insist: Candy Crowley is being paid by CNN to inform the American electorate and help create an educated public. Thomas Friedman: same deal. Chuck Todd? Ditto. If we give that idea up, we relinquish any hope for recalling these people to the purpose that drove them into journalism. I’m not prepared to do that. But some of my readers are. That puts me in tension with them, which I don’t mind. But I want you to know that I am aware of the conflict and I think about it all the time. Cheers.


The Snowden Effect: definition and examples

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It’s about what he set in motion by taking the action he did.

The Snowden effect, a definition:

Direct and indirect gains in public knowledge from the cascade of events and further reporting that followed Edward Snowden’s leaks of classified information about the surveillance state in the U.S.

Meaning: there’s what Snowden himself revealed by releasing secrets and talking to the press. But beyond this, there is what he set in motion by taking that action. Congress and other governments begin talking in public about things they had previously kept hidden. Companies have to explain some of their dealings with the state. Journalists who were not a party to the transaction with Snowden start digging and adding background. Debates spring to life that had been necessary but missing before the leaks. The result is that we know much more about the surveillance state than we did before. Some of the opacity around it lifts. This is the Snowden effect.

It is good for public knowledge. And public knowledge is supposed to be what a free press and open debate are all about.

Notes, links and examples: (updated several times after July 5)

1. As reported on July 4:

Days after President François Hollande sternly told the United States to stop spying on its allies, the newspaper Le Monde disclosed on Thursday that France has its own large program of data collection, which sweeps up nearly all the data transmissions, including telephone calls, e-mails and social media activity, that come in and out of France. (Le Monde.)

So the Snowden effect is international. Canada, for example. Or Brazil.

2. On July 3, Reuters reported on the “long history of close cooperation between technology companies and the intelligence community.”

Former U.S. officials and intelligence sources say the collaboration between the tech industry and spy agencies is both broader and deeper than most people realize, dating back to the formative years of Silicon Valley itself.

A similar story ran in the New York Times on June 19. It told of “the increasingly deep connections between Silicon Valley and the [NSA] and the degree to which they are now in the same business.”

3. In a superb story by four reporters on June 15, the Associated Press expanded the frame:

The revelation of Prism this month by the Washington Post and Guardian newspapers has touched off the latest round in a decade-long debate over what limits to impose on government eavesdropping, which the Obama administration says is essential to keep the nation safe.

But interviews with more than a dozen current and former government and technology officials and outside experts show that, while Prism has attracted the recent attention, the program actually is a relatively small part of a much more expansive and intrusive eavesdropping effort.

4. Expanding the frame in a different way, the McClatchy Washington bureau reported on the Obama Administration’s extremely aggressive crackdown on leaks: (June 20)

President Barack Obama’s unprecedented initiative, known as the Insider Threat Program, is sweeping in its reach. It has received scant public attention even though it extends beyond the U.S. national security bureaucracies to most federal departments and agencies nationwide.

“This has gotten scant public attention; let’s remedy that.” So goes the Snowden effect.

5. On June 15 Bloomberg reported that “thousands of technology, finance and manufacturing companies are working closely with U.S. national security agencies, providing sensitive information and in return receiving benefits that include access to classified intelligence.”

These programs, whose participants are known as trusted partners, extend far beyond what was revealed by Edward Snowden, a computer technician who did work for the National Security Agency.

6. Two days ago, a report in the New York Times explained how Senators Ron Wyden and Mark Udall are “trying to force intelligence officials to provide answers for the public record” about matters already familiar to them from secret briefings given to Congress. The key phrase is “answers for the public record.” That is the core of the Snowden effect. (More on this.)

7. On June 25, the National Security Agency had to take down two fact sheets it had posted online after Wyden and Udall complained that they contained misinformation. The documents were themselves an example of the Snowden effect, as Politico reported:

The documents, still available here, were published in the wake of revelations about the extent of the NSA’s surveillance programs. They sought to highlight the safeguards the NSA uses to make sure American communications aren’t caught up in its surveillance — or if they are, what the NSA does to remove identifying information about U.S. citizens.

In other words, the NSA – often called the most secretive agency in the government – felt it had to explain itself. This is good for public knowledge. Two U.S. Senators then fact checked the NSA, which is even better.

8. Jack Shafer of Reuters predicted the Snowden effect in his June 8 column. “This will now fuel new cycles of reporting, leaks and scoops — and another, and another — as new sources are cultivated and reportorial scraps gathering mold in journalists’ notebooks gain new relevance and help break stories.” He was right.

9. Did you know that the United States Postal Service “computers photograph the exterior of every piece of paper mail that is processed in the United States — about 160 billion pieces last year?” I did not. The New York Times reported on it July 3rd. As Ethan Zuckerman notes, the Smoking Gun website had the story on June 7 but few  saw it. The Snowden effect works like that. It widens the circle of people who know, even if the knowledge had been available before.

10. On the front page of the New York Times, Scott Shane reported on a kind a “parallel Supreme Court,” FISA, making new and consequential law in secret. This brought a discussion that had taken place on legal blogs to a much wider public. The Wall Street Journal followed up the next day with more details. See The Economist on why this is so significant.

A final note: The Snowden effect is far more important than the Snowdon saga, meaning: the story of what happens to him as the United States pursues his capture and arrest, plus what comes out about his background and motivations. But I would not call his personal story a “distraction” from the real story. That’s not right. Who he is, what kind of access he had, why he did what he did, and even the arguments about whether he’s a disloyal creep or a profile in courage are inescapably part of the larger story and the public debate it has triggered. (Read Matt Cooper of National Journal on this issue.) You can’t wish for more public attention to the surveillance state and then scoff at one of the means by which people come to the larger story, which is his story. But I repeat what I said: the Snowden effect is ultimately more important than the Snowdon saga.

After Matter: Notes, Reactions & Links

On June 17, President Obama said he wanted a “national conversation” on the NSA’s collection of data. Slowly, haltingly, and with great difficulty he is getting it– because of the Snowden effect.

First use of the term “Snowden effect” that I can find is by Esquire’s Charles Pierce here. Also see his follow-up.

Whether he likes it or not, this is the ‘national conversation’ that the president said he wanted. Edward Snowden, world traveler, international man of luggage, made it impossible to avoid.

The Snowden effect is well captured in the public hearings before the Privacy and Civil Liberties Oversight Board. The hearings are one of Obama’s responses to sense of public alarm created by Snowden’s original revelations. They are starting to produce:

A former federal judge who granted government surveillance requests has broken ranks to criticise the system of secret courts as unfit for purpose in the wake of recent revelations by NSA whistleblower Edward Snowden.

July 10: Scott Shane of the New York Times reports on the Snowden effect:

It is still unclear whether Mr. Snowden, the 30-year-old former N.S.A. contractor now holed up at a Moscow airport, will escape punishment. But he has succeeded in opening the government spying’s trade-offs between civil liberties and security to the broadest and best-informed public debate in many years, even as intelligence officials are horrified at the exposure of their methods and targets.

Underneath all this is a troubling question: can there even be an informed public and thus “consent of the governed” for the national security state? Or have we in effect done away with those concepts? This essay by Will Wilkinson in the Economist is the best thing I have read on that subject:

You see, democracy here at home must be balanced against the requirements of security, and it is simply too dangerous to leave the question of this balance to the democratic public. Open deliberation over the appropriate balance would require saying something concrete about threats to public safety, and also about the means by which those threats might be checked. But revealing such information would only empower America’s enemies and endanger American lives. Therefore, this is a discussion Americans can’t afford to have.

This post was chewed over by a panel of observers on MSNBC: Debating the Snowden Effect.

Reuters: Latin American nations fuming over NSA spying allegations.

Two related PressThink posts on the NSA story:

Politics: some / Politics: none. Two ways to excel in political journalism. Neither dominates. (June 13)

David Gregory tries to read Glenn Greenwald and The Guardian out of the journalism club (June 24.)

Criticizing CNN: Goodbye to that.

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I used to say: I criticize because I care. But I no longer do.


As of today, I have retired from criticism of CNN for falling short of some sort of journalistic standard that news providers should maintain. That activity no longer makes sense. Let someone else receive the “ratings, you idiot” replies on Twitter. I’m done. I’m pretty sure you don’t care about this announcement, either. Which nicely illustrates why I’m done.

The immediate cause of action is an amusing but also telling column by Jack Shafer of Reuters: In praise of tabloid TV, which explains why critics of CNN are absurd creatures. If you want coverage of Egypt instead of the Zimmerman trial there’s plenty of places to find it and besides audiences have always loved murder trials, so who are you to tell them they shouldn’t?

Shafer uses something I wrote as his “ha ha, how clueless can you get?” text: this little 99-word Tumblr post. That was kind of annoying because as far as I can tell Shafer agrees with everything I wrote. CNN is making its priorities clear when it sticks with the Zimmerman trial while world events are breaking. Murder trials are like a TV series. Jeff Zucker, CNN’s new president, does want “everyone in his company to know what the priorities are: Mini-series in the center, world events off to the side.” Shafer writes:

In today’s media environment, the media critic who insists that the cable networks follow Egypt and drop Zimmerman is like the nudging dining companion who wants to order both his meal and yours, lest you embarrass him by mistakenly ordering the burger and fries.

Which is a good line. The fact that no one in journalism bats an eye when Shafer equates CNN with “tabloid TV” tells us why I am out of the game. Some other reasons:

1. Jon Stewart does it better.

2. CNN makes $600 million a year for Time Warner, but if you challenge one of their ratings-driven decisions the main thing you hear back is: hey, they have a huge business problem on their hands. What can you say to that?

3. The other thing I hear back ad nauseum is: “Jay, watch CNN International, so much better.” Uh… okay. I don’t have CNN International in my cable package, but I do know how to change the channel. So thanks!

4. Even where you might expect to find resistance to what CNN has become – among journalists – you do not. Here’s Dylan Byers, media columnist for Politico:

The Zimmerman trial will likely be a ratings boon for all cable networks, including MSNBC and Fox News, which have also been heavy on the courtroom coverage. CNN’s domestic outfit understands the same way Time Magazine does that most Americans don’t know much about world events, and don’t care to – John King even admitted as much last year.

The truth is, CNN’s programming decisions aren’t a reflection of CNN so much as a reflection of the American people, more of whom care about a domestic court trial than about the historic events taking place overseas. Right now, CNN International is broadcasting wall-to-wall coverage from Egypt. The fact that CNN’s domestic channel isn’t should tell you what executives there think about the American people’s interests. And sure, CNN could take the lead and cover what they think the American people should care about, but that’s not necessarily a great business strategy.

Frame check: “Ratings, so shut up” vs. “eat your spinach,” with a side order of “Americans don’t care.” None of this describes what I was trying to accomplish by criticizing CNN, but that’s over now. I’m retired.

5. What I was trying to accomplish by criticizing CNN has been overridden by Jeff Zucker. Here’s what I mean. CNN’s problems were well stated a few years ago by a competitor, Phil Griffin, head of MSNBC, who asked: ”What do they stand for?” That is the million dollar question. cnnegyptThe answer CNN people had always given was pretty simple: breaking news! When big events happen the world turns to CNN. That’s who we are. That’s what we do. At CNN, they used to say, “the news is the star.” The problem with this answer eventually became well known. What causes people to tune in when there is no big breaking news? Fox and MSNBC have their ways of creating loyalists, what does CNN have? Wolf Blitzer? Erin Burnett?

I admit this is a hard problem. I didn’t have an answer, either, but as a critic I tried to make a few suggestions that would at least get the discussion out of the left/right/center rut. The most promising direction, I thought and still think, was latent in a catch phrase that Anderson Cooper uses: keeping ‘em honest. CNN could have tried to become the fact-checking network, the “no bull” channel, the place that did away with both “he said, she said” and news for party loyalists, where repeating the talking points got you booted from the rolodex and performances like this became the norm. There were even some hints that network execs were moving in that direction. Of course the challenge would be to make it interesting television but on that score I thought “no bull” a long way from “eat your spinach.”

Zucker has ended that by giving his own answer to Phil Griffin’s question: what do they stand for? The same thing Entertainment Tonight stands for! Television that occupies your attention, not for a purpose but merely for a while. Another answer might be “drama without dramatists,” meaning: drama where the plots and characters are provided by the people unlucky enough to be caught up in tabloid-ish or flashpoint events. Trials are ideal for that, but so is the poop ship. Criticism of these tactics actually tells Zucker that he is on the right track. Now the ratings are up relative to his competitors, and nothing ends the conversation like an uptick in the numbers. Unless it’s bringing back Crossfire, which is like saying, CNN: brain dead and proud of it.

6. David Carr, media columnist for the New York Times, once wrote: “By marketing itself as the most trusted name in news, CNN is and should be held to a higher standard.” I thought that way too. But now I realize that not enough people join in Carr’s belief, inside or outside CNN. And without it there’s no traction.

So I’m saying farewell. I used to say: I criticize because I care. But I no longer do. I’m turning this beat over to James Poniewozik, Time magazine’s gifted television writer. CNN is TV, popular enough to remain on the air. That’s pretty much all you can say about it now. That and: ratings, so shut up.

After Matter: Notes, Reactions & Links

Former CNN producer and  executive Sid Bedingfield: Is It Time to Give Up on CNN?

I rarely criticize CNN in public, partly out of loyalty, but also to avoid hypocrisy. No one spends 20 years in cable news and comes away entirely clean. In this case, however, I’m tempted to agree with Jay Rosen, who believes it’s time to give up on CNN.

His analysis of the Zimmerman coverage is acute. Read it.

The New Republic: CNN Is Bad at Tabloid Journalism.

The worst kind of tabloidism is boring tabloidism, which was what CNN had devolved into by Tuesday night. Its headlines were sensational (“SELF DEFENSE OR MURDER?”), but its content was mostly not. So it is not the fanatical coverage of the Zimmerman trial or the relegation of Tahrir Square to a tiny box in the corner of the screen that feels most symptomatic of the network’s general decline. It’s the moments when even CNN’s nightly news programs, the one opportunity for some analytical distance, participate in the trial’s vacuity instead of stepping back to interrogate it.

Adweek: Zucker’s Changes at CNN Are Already Bearing Fruit. I couldn’t ask for a better illustration of why I’m done.

The good ship CNN is riding a little higher on the waves. After months of plummeting ratings and a high-profile game of C-suite musical chairs, the original cable news network is catching up to its competitors in the core demo and showing significant year-over-year gains. And while a fall resurrection of Crossfire and the June launch of the morning show New Day are drawing ink, president Jeff Zucker is making other, more subtle changes, too.

For one thing, CNN’s anchors are appearing on each other’s shows…

When the encouraging news (other than the ratings) is that CNN anchors are appearing on each other’s shows, it’s time for a press critic to direct his gaze elsewhere, don’t you agree?

Inside Cable News reacts to this post.

Zimmerman will pass. There will be a verdict and the cable channels will move on. It is where CNN moves on to that we need to watch. And that’s why I think that thowing in the towel as Rosen has apparently done is a tad premature. Maybe CNN is indeed hopeless and innoculated against meaningful criticism. Even if it was, I would hope that people would criticize it nonetheless. Because if there is no criticism from a source that counts (which automatically excludes Jon Stewart and his “I’m just a comedian” crutch he trots out all too often) then how can the network’s coverage be measured if there is no counter argument to contrast it to?

If CNN had an ombudsman, the situation might be different. There would at least be an office to which one could appeal. Now we understand why a company making $600 million a year cannot afford that position, although strangely NPR has one and they ran at a deficit last year.

Short Form Blog, a major force on Tumblr, replies to the question, “Isn’t it possible that the backlash against CNN’s coverage of the George Zimmerman case is in and of itself racially motivated?”

CNN and the Problem With the ‘Egypt or Trayvon’ Question. At Foreign Policy magazine’s site, Joshua Keating asks: ”Isn’t it the network’s job to tell viewers why they have to pay attention to a story and to make it interesting to them?”  That job description is exactly what’s being abandoned at CNN, Josh.

The rise of the personal franchise site in news

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“This is in many ways how major media has domesticated blogging.”

Yesterday the buzz in newsland was all about Nate Silver’s decision to move his FiveThirtyEight.com franchise from the New York Times to ESPN. (Good round-up here.) A subplot was provided by public editor Margaret Sullivan. natesilver She described Silver as an awkward fit for the Times newsroom and an object of resentment among some political reporters.

This led to something I had never seen before. Damien Cave, a Times correspondent in Mexico City, appealed on Twitter to his unknown Times colleagues on the political beat who had resented Silver. Cave wanted them to come out publicly and explain themselves. “It’s a debate worth having,” he said. (Didn’t happen.) After Jack Shafer of Reuters wrote that Silver “may be the only Times employee who gave the paper more than the paper ever gave to him,” Binyamin Appelbaum, a reporter in the Times Washington bureau, sent this acid reply.

 

Shadid, one of the greatest foreign correspondents in Times history, gave his life while covering the civil war in Syria.

Let’s step back from the sniping to look at the rise of the personal franchise site, which Silver said was a big factor in his decision. The category includes:

* Dealbook, built around Andrew Ross Sorkin, New York Times. It covers Wall Street dealmaking.
* Wonkblog, built around Ezra Klein, Washington Post. Politics and public policy.
* Fivethirtyeight.com, to be built around Nate Silver, ESPN. Data-driven coverage of sports, politics, business, weather, culture.
* Grantland, built around Bill Simmons, ESPN. Writerly coverage of sports and popular culture.
* MMQB, which launched yesterday around Peter King, Sports Illustrated. NFL football.
* AllThingsD, built around Walter Mossberg and Kara Swisher, Dow Jones. Technology news.

Key features of the personal franchise site:

* Star journalist at the center with a large online following and cross-platform presence. (Six of the seven I named are male.)
* Editorial control rests largely or entirely with the founder and personality at the center.
* Part of a larger media company with a negotiated balance of power between the two states. (See Shafer on this.)
* Identifiable niche or niches; no attempt to be comprehensive. (It’s all Things Digital, not all things business.)
* Plenty of voice, attitude and personal expression allowed.
* Mix of news, opinion, analysis without a lot of fuss about categorizing each.
* Additional journalists are hired as the franchise succeeds and the founder gets to hire them.

Why are we seeing the growth of this state-within-a-state model?

1. Multiple shifts in power in the media business, which I described here, have converged around this model. One sign of that power shift: Many argued for it, but only Andrew Sorkin was able to insist that Dealbook stand outside the Times pay meter system and remain free.

2. As Josh Marshall of Talking Points Memo (an independent personal franchise site) said: “This is in many ways how major media has domesticated blogging.” In other words: “It takes some of the voice, idiosyncrasy and focus of blogging and scales it with the resources and audience numbers independents really cannot muster.”

3. Brands still mean something as a guarantor of quality and huge audiences attach to them, but they are weak on voice, which creates loyalty. Loyalty moves across platforms as platforms shift. The state-within-a-state model solves for that, as Marshall suggested.

4. Digital metrics allow media companies to measure the worth of the individual journalist in a way that was not possible before. That makes it possible to rationalize the investment in a personal franchise site. And of course the star journalist can look at those numbers too and use them as leverage.

5. As Marshall, Andrew Sullivan, Om Malik and others have shown, it’s possible to do the same thing as an independent, but fewer journalists have the determination and ingenuity to run their own business. Also: Big Media has the lawyers and that’s got to be a huge relief.

6. I think news executives are somewhat intimidated by the enormity of the culture shift required within legacy organizations. Instead of trying to renovate the ideology of professional newswork, a huge task that invites grandstanding, it’s easier for the editors of the Washington Post to let Ezra Klein do his (already shifted) thing and then add people to that franchise. They avoid a holy war over news vs. opinion while quietly letting the distinction corrode. Note that Klein is one of the Post’s most important political journalists but within the newsroom he is officially classified as a opinion columnist for the business section. This is a recognition that the formal structure makes no sense. The personal franchise site allows for innovation without toppling certain fictions that editors and some reporters hold dear.

Photo of Nate Silver by JD Lasica (Creative Commons.)

The Toobin principle

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Repeal the concept of an informed public, repress your decision to take such a drastic step. But it’s not just Jeffrey Toobin. Congress did it too.

Last week on his CNN program Piers Morgan had just about finished a little speech on how you can’t have any bloke with a security clearance spewing classified information “on a whim” when James Risen, national security reporter for the New York Times, interrupted him: which document that’s come out don’t you want to talk about? Meaning: which of the things we’ve learned from Edward Snowden would you, as a journalist, prefer not to know? Which part of the surveillance story that’s come to light should have remained in darkness?

It was a good question. Piers Morgan did not have much of a reply.

When, on the same program, Jeffrey Toobin of the New Yorker said that public discussion about previously classified materials was “a good thing” but he still thought Edward Snowden was a criminal and shouldn’t have done what he did, Risen interrupted: “We wouldn’t be having this discussion if it wasn’t for him,” he said. “That’s the thing I don’t understand about the climate in Washington these days, is that people want to have debates on television and elsewhere, but then you want to throw the people who start the debates in jail.”

It was a sharp observation. Jeffery Toobin didn’t have much of a reply.

The exchange begins at 7:30 on the clip below:

Ever since The Guardian began to publish its revelations from the files of Edward Snowden, I have been trying to frame the unanswered question that drives my own interest in the subject.

Disclosure: I am not pro-Snowden or anti-Snowden, because to put it that way unnecessarily personalizes the issue. I am not “for” the National Security Agency or against it. As a U.S. citizen I am implicated in what the NSA does, and I want it to succeed in discovering those who would harm us. My concern, as a writer and journalism professor, is with another fight: the one for public knowledge, for sunlight, for the facts to come out so we know what’s going on. I am primarily interested in the journalism that Edward Snowden has set in motion, and the gains in public knowledge that have resulted from his actions, which I have called the Snowden effect.

The question that bothers me most can be put this way:

Can there even be an informed public and consent-of-the-governed for decisions about electronic surveillance, or have we put those principles aside so that the state can have its freedom to maneuver?

I call it unanswered but it’s more than that. It’s like we can’t face it, so we choose not to frame it that way. The question is less unaddressed than it is repressed by a political system that can’t handle the weight of what it’s done. But now that system is being forced to face what happened while it wasn’t looking— at itself. I will show you the problem by quoting four writers who have touched on it. Apologies for the long quotes. But if you can follow me through them, there will be a payoff (in pressthink) at the end.

1. Everything from everybody

Fred Kaplan is on the war and peace beat for Slate. (He also has a PhD in political science.) Here he explains “how the NSA traveled down a slippery slope.”

“At first, they focused on tracking traffic patterns. Some phone number in the United States was calling suspicious people or places in, say, Pakistan. It might be useful to find out whose phone number it was. It might then be useful to find out what other people that person has been calling or emailing, and then it might be useful to track their phone calls and email patterns. Before you know it, they’re storing data on millions of people, including a lot of Americans. Then maybe one day, they track someone—a phone number or email address they’d never come across before—engaged in some very suspicious activity. They wish that they’d been tracking this person for some time, so they could go back and see if a pattern exists without having to wait for one to emerge. Then they learn that they can do this; new technology makes it possible. So they scoop up and store everything from everybody. They even convince themselves that they’re not ‘collecting’ data from American citizens (as that would be illegal); no, they’re just storing it; the collecting doesn’t happen until they actually go retrieve it from the files.”

Somewhere on the slope it slid down, the NSA realizes it has to get legal authority to collect it all. Kaplan explains:

So they ask the FISA court—created by Congress in the 1978 Foreign Intelligence Surveillance Act—to rule on whether this is permissible, and the court complies. Specifically, it rules that they can do this, as long as the material they’re storing is “relevant” to an investigation of terrorism, and the court buys the logic that the agency might need to go fetch data retroactively in such a probe. Therefore, everything is “relevant.”

The catch, as we now know, is that all of this—the ever-expanding surveillance in time and space, the reasoning behind it, and the FISA court ruling that approves it—has evolved at such high levels of secrecy that only a handful of people in Congress (very few people anywhere outside the NSA, and probably not all that many inside) know anything about it. This, it turns out, is what [Ron] Wyden, a member of the Senate Intelligence Committee, meant when he cryptically said, way back in October 2011, that “there are two Patriot Acts in America”—the one that anybody can read and a “secret interpretation that the executive branch uses” but that nobody on the outside knows about at all. The public Patriot Act allows “bulk” collection of data; the secret interpretation defines “bulk” far more bulkily than anyone could have imagined.

And here’s the problem. The program was supposed to have checks and balances, but really it doesn’t, not anymore.

“They scoop up and store everything from everybody.” The American public didn’t know about that. The American people never voted for that. It’s doubtful that, sufficiently informed, public opinion would consent to that. Even so, it’s possible to argue that “consent of the governed ” was maintained because key committees in Congress were informed. Congress also created the FISA court and gave it these powers.

But that’s not enough. “Blind” consent can easily be abused. The only possible check on that is public knowledge and open debate. Not for everything, of course (there have to be secrets) but for really big things like “scoop up and store everything from everybody.” Not consent at some point in the process but informed consent for big decisions throughout the process: that is the check. It’s impossible when everything is done in secret, which is why Kaplan says: “The program was supposed to have checks and balances, but really it doesn’t.”

2.  A discussion the public cannot afford to have. 

Will Wilkinson in The Economist picks up the story from there. He’s more alarmed than Kaplan.

You see, democracy here at home must be balanced against the requirements of security, and it is simply too dangerous to leave the question of this balance to the democratic public. Open deliberation over the appropriate balance would require saying something concrete about threats to public safety, and also about the means by which those threats might be checked. But revealing such information would only empower America’s enemies and endanger American lives. Therefore, this is a discussion Americans can’t afford to have. Therefore, the power to determine that this is a discussion the public cannot afford to have cannot reside in the democratic public. That power must reside elsewhere, with the best and brightest, with those who have surveyed the perils of the world and know what it takes to meet them. Those deep within the security apparatus, within the charmed circle, must therefore make the decision, on America’s behalf, about how much democracy—about how much discussion about the limits of democracy, even—it is safe for Americans to have.

A “discussion the public cannot afford to have” repeals the principle of an informed citizenry. But the decision to let things evolve in that way was hidden from public view. Those who wanted to show it to us were prevented from doing so– or prosecuted in the case of some whistle blowers. Wilkinson:

It is crucial, then, that any attempt by those on the inside to reveal the real, secret rules governing American life be met with overwhelming, intimidating retaliation. In order to maintain a legitimizing democratic imprimatur, it is of course important that a handful of elected officials be brought into the anteroom of the inner council, but it’s important that they know barely more than that there is a significant risk that we will all perish if they, or the rest of us, know too much, and they must be made to feel that they dare not publicly speak what little they have been allowed to know. Even senators. Even senators must fear to describe America’s laws to America’s citizens.

An informed public is not really possible under those conditions. And yet those conditions were approved by elected representatives. But they never shared with the voters what they were doing. Some in Congress realized the problem but they were helpless to do anything about it.

3. Free to mislead us.

Here’s Timothy Edgar, a lawyer who was on the inside (he worked for the Director of National Intelligence) writing in the Wall Street Journal.

The FISA court may have reviewed the programs, but the public never got its day in court. The ACLU has challenged the constitutionality of NSA surveillance programs for years, but that case never got to the issue of constitutional rights. The intelligence community argued, and the Supreme Court agreed, that the civil-liberties groups couldn’t maintain their lawsuit. Civil-liberties advocates represented a variety of people with entirely reasonable fears of monitoring. Whether they were actually under surveillance was a secret (and properly so). The government argued vigorously that this secrecy meant the case could not go forward, and the court agreed.

Aye: “The public never got its day in court.” As with the legal system, so with the Congress. Open debate never got its chance. Edgar :

Sens. Ron Wyden and Mark Udall encountered a similar Catch-22 in 2011 when trying to raise questions about the NSA call-records program, when the Patriot Act was up for review. Although they were briefed on the program behind closed doors, they made no headway in arguing for greater transparency with the public. The resulting debate was highly skewed. Administration officials were free to make misleading arguments that the Patriot Act was just like an ordinary subpoena. Any member of Congress willing to spend a few hours in a small room in the Capitol knew that secret court opinions had approved collection that reached far wider than any subpoena. Those who did know about the opinions could not express any concerns in open debate. Secrecy prevented the Congress, like the Supreme Court, from having a real argument over surveillance powers.

No real argument = zero possibility for informed consent. Administration officials who are free to mislead are liberated from the check that a free press and an inquisitive Congress are supposed to provide. A democracy that is not permitted to know the “secret rules” adopted by the state cannot operate properly. Will Wilkinson thinks the whole system is illegitimate, a sham. Timothy Edgar thinks the public would approve if it knew more about the safeguards in place. Fred Kaplan is somewhere in the middle; he thinks the NSA is in trouble, and recommends reforms. But they all agree that the necessary checks and balances had disappeared.

These include an informed public. That principle had been repealed for scrutiny of the surveillance state. But no one ever put it that way. And they still don’t. It was too big to face, so bit-by-bit a decision was made not to face it. Repressed is the right word for that.

4. A choice not to be informed.

Edward Snowden is the return of the repressed. By going AWOL and leaking documents that show what the NSA is up to, he forced Congress to ask itself: did we really consent to that? With his disclosures the principle of an informed public roared back to life. Writing at MSNBC.com about documents de-classified by the Director of National Intelligence in advance of his testimony before the Senate, Adam Serwer puts it all together:

The reports affirm that the current backlash in Congress is a product of public knowledge of the programs. Some legislators, like Democratic Sens. Ron Wyden of Oregon and Mark Udall of Colorado, had been making public statements for years that hinted at information members of Congress were being told in private. Legislators who say they were ignorant about how the authorities were being used prior to the revelations effectively made a choice not to be informed. They then voted to reauthorize these laws without knowing what they actually did. Those legislators who were exercising their oversight responsibilities and were concerned about surveillance couldn’t inform the public in detail about what was happening. Far from affirming the Obama administration’s insistence that congressional oversight serves as a key check on executive branch authority, it mostly raises the question of whether effective oversight can be conducted in secret.

Some in Congress “made a choice not to be informed.” Those who tried to exercise oversight were prevented from informing the rest of us. (But Bruce Ackerman says they could have busted through that.) Then Snowden came along and blew everything up. Adam Serwer comments:

Absent former NSA contractor Edward Snowden’s leaks to The Guardian and the Washington Post that sparked the controversy, the current debate over surveillance powers wouldn’t even be happening. As long as the information was secret, legislators could renew these authorities without having to worry about a public backlash. It was only the leaks that spurred Congress into doing its job. That leaves legislators pushing to curtail government surveillance powers in the awkward position of owing their political momentum to a man the Obama administration wants extradited and prosecuted for espionage.

Right. It’s the same contradiction Jeffrey Toobin of CNN is caught in. He doesn’t think Snowden should have done what he did. But Toobin does think the debate that Snowden started “is a good thing.” When James Risen pointed this out (“We wouldn’t be having this discussion if it wasn’t for him”) Toobin — mindlessly — agreed. “That’s true,” he said. (It’s at 8:15 on the clip.) At this point Toobin has no idea what he’s saying. The only coherent position available to him is to argue for the repeal of an informed public: “Piers, this debate we’re having right now, it’s a bad thing!”

But he doesn’t have the courage or self-awareness required to say that on television. At some point he internalized the idea of a “discussion the public cannot afford to have,” then repressed any memory of having done that. That’s why he welcomes a debate that he would also welcome the prevention of. But Congress did the same thing. So did President Obama. The Toobin principle: repeal the concept of an informed public, repress your decision to take such a drastic step because it’s too much to face.

Let me go back to my unanswered question:

Can there even be an informed public and consent-of-the-governed for decisions about electronic surveillance, or have we put those principles aside so that the state can have its freedom to maneuver?

People who make a career in journalism cannot pretend to neutrality on a matter like that. If a free society needs them — and I think it does — it needs them to stand strongly against the eclipse of informed consent.

After Matter: Notes, Reactions & Links

Over at the Atlantic site, Conor Friedersdorf builds upon this post by going back to look at how the debate over, and news coverage of the re-authorization of the Patriot Act in 2011 was disabled by secrecy. This made informed decision-making and genuine public opinion impossible.

Even those elected representatives informed about the full extent of government surveillance were deprived of normal legislative practices, like floor debate, letters and phone calls from constituents, input from experts outside government, and public opinion polls, that properly factor into their typical deliberation and voting decisions.

That’s it, exactly, Conor.

Security and privacy expert Bruce Schneier writes on the virtually the same subject I addressed here:

Both government agencies and corporations have cloaked themselves in so much secrecy that it’s impossible to verify anything they say; revelation after revelation demonstrates that they’ve been lying to us regularly and tell the truth only when there’s no alternative.

There’s much more to come. Right now, the press has published only a tiny percentage of the documents Snowden took with him. And Snowden’s files are only a tiny percentage of the number of secrets our government is keeping, awaiting the next whistle-blower.

Ronald Reagan once said “trust but verify.” That works only if we can verify. In a world where everyone lies to us all the time, we have no choice but to trust blindly, and we have no reason to believe that anyone is worthy of blind trust. It’s no wonder that most people are ignoring the story; it’s just too much cognitive dissonance to try to cope with it.

That’s why I used the word “repressed.”

Ars Technica asked Schneier (“one of the world’s foremost cryptographers”) what he would do to fix the problems with trust and verification:

The way Schneier sees it, in an attempt to keep the operational details of the targets secret, the NSA (and presumably other intelligence agencies, too) has also claimed that it also needs to keep secret the legal justification for what it’s doing. “That’s bullshit,” Schneier says.

The famed computer scientist wants to apply traditionally open and public scrutiny to how the NSA operates.

“How much does this stuff cost and does it do any good?” he said. “And if they can’t tell us that, they don’t get approved. Let’s say the NSA costs $100 million annually and that an FBI agent is $100,000 a year. Is this worth 1,000 FBI agents? Or half and half? Nowhere will you find that analysis.”

When the CEO and editor-at-large of Foreign Policy magazine is saying: it took me a while, but now I see why Snowden was necessary… it means the elites in Washington are waking up to something big.

Eugene Robinson of the Washington Post did D.C. residents a big favor earlier this week when he courageously acknowledged the service Edward Snowden did for the United States… and for the global debate on rights and privacy in the big data era. I have myself been too slow to recognize that the benefits we have derived from Snowden’s revelations substantially outweigh the costs associated with the breach. It is time we move from the kind of Patriot Act thinking that overstates security threats to such a degree that we subordinate our basic freedoms to something more consistent with our historical systems of checks and balances.

Law professor and former Assistant Attorney General Jack Goldsmith on a theme similar to the one I explore here:

Presumptively in our democracy, important national policies are vetted in public, subject to criticism and analysis in the press and by elected representatives and civil society and courts, and ultimately approved, or not, by the People in elections. The accountability system forces public officials to justify their actions, to address criticisms, to confront new and critical information and arguments, to consider new approaches, and to correct mistakes. This messy process does not always produce optimal policies. But it produces pretty good policies on the whole, allows for pretty robust policy change in light of new information, and in any event is a more legitimate system for executing public policy than one that takes place in secret.

Few of the traditional elements of democratic scrutiny and deliberation apply to the NSA. Even after the Snowden affair, NSA and its oversight bodies remain extraordinarily secretive.

In a guest post at TechDirt, Jennifer Hoelzer, a former staffer for Senator Ron Wyden, provides enormous detail on how for years he was prevented from informing the public about where the surveillance state had gotten to in the U.S. It is quite a tale.

At ThinkProgress, Zack Beauchamp responds to this post, usefully: A Guide To Thinking About NSA Surveillance And Democracy.

Josh Stearns adds further background and fleshes out the argument in this post. Stearns reminded me of this: “My sole motive,” Edward Snowden told the Guardian in his first public interview, “is to inform the public as to that which is done in their name and that which is done against them.”

“A grandiose narcissist who deserves to be in prison.” Jeffery Toobin on Snowden in June:

The American government, and its democracy, are flawed institutions. But our system offers legal options to disgruntled government employees and contractors. They can take advantage of federal whistle-blower laws; they can bring their complaints to Congress; they can try to protest within the institutions where they work. But Snowden did none of this. Instead, in an act that speaks more to his ego than his conscience, he threw the secrets he knew up in the air—and trusted, somehow, that good would come of it. We all now have to hope that he’s right.

Edward Snowden, meet Jeff Bezos

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What we do know about Snowden is something we don’t know about the new owner of the Washington Post: whether he can go up against the most powerful and secretive forces on the planet… and win.

In exchanges with Washington Post reporter Barton Gellman prior to his name becoming public, Edward Snowden said something that got overlooked.

Whistleblowers before him, he said, had been destroyed by the experience. Snowden wanted “to embolden others to step forward,” he wrote, by showing that “they can win.”

It’s not enough to defy the government and reveal what it wants to keep secret. When you go up against the most powerful and secretive forces on the planet, you have to try to win. It sounded kooky at first, or completely outrageous, but after President Obama’s August 9th press conference it was difficult to deny that Snowden had won— not a complete but still a significant victory.

Congress had woken up to its oversight responsibilities and was finally debating the limits of the surveillance state. Lawmakers in both parties were advertising their doubts. Other parliaments around the world were asking questions they had not asked before. The President had been forced to respond with an announcement of some (tepid) reforms and a press conference intended to restore public confidence after the Snowden effect flipped the polls around. (Link.) When Obama tried to argue that he had been ahead of the game on transparency and the protection of whistleblowers and would have wound up in the same place without Snowden’s actions, it was hard to imagine anyone in the know buying it. As The Economist said:

Mr Obama laments that the debate over these issues did not follow “an orderly and lawful process”, but the administration often blocked such a course. For nearly five years it appeared comfortable with the secret judicial system that catered to executive demands. It prized the power to spy on Americans, and kept information from Congress. Mr Snowden exposed all of this. His actions may not have been orderly or lawful, but they were crucial to producing the reforms announced by Mr Obama.

On Meet the Press Sunday, the talkers talked about it. First question from David Gregory: “Has Edward Snowden won?” Watch:

Visit NBCNews.com for breaking news, world news, and news about the economy

On Meet the Press they also talked about the sale of the Washington Post to Amazon.com founder Jeff Bezos. But they did not try to connect the two stories, even though one of the living connections — Barton Gellman, who writes for the Post and was contacted by Snowden — was on the program.

…Bart Gellman, the kind of work you do requires not only sources deep inside the intelligence community, but editors and owners who are willing to defy the government and publish over its strongest objections. If you had been able to talk to Jeff Bezos before he bought the Washington Post, what would you have told him to expect about this part of the job– publishing the secrets his reporters dig up? 

David Gregory didn’t ask Gellman that, but he could have. For one of the biggest unknowns in the story of Bezos taking over the Post has nothing to do with adapting to the internet or finding a new business model for newspapers. It’s whether Bezos has the inner strength to go up against the most powerful and secretive forces on the planet. When his free press moment comes — and it will come — will Jeff Bezos answer the bell?

It came for the New York Times and the Washington Post in 1971 with publication of the Pentagon Papers, a case that went to the Supreme Court and could have been lost, with enormous consequences for press freedom in the United States. Katharine_GrahamIt came for the Post again during Watergate, with Nixon threatening the company and Attorney General John Mitchell making his famous declaration. (“Katie Graham’s gonna get her tit caught in a wringer.”) It came for the Times again when James Risen and Eric Lichtblau uncovered warrantless wiretapping by the Bush Administration before the election in 2004, although in a fateful decision the Times didn’t publish the story until 2005.

When you read retrospective accounts of those decisions, what stands out is the nerve of the publishers as the government brings its might down and an almost unimaginable pressure builds. (And don’t think it hasn’t been felt in The Guardian’s offices lately.)

Through his company, Amazon, Jeff Bezos is already enmeshed in the surveillance state. One sign of that: Amazon’s $600 million deal to build cloud computing infrastructure for the CIA. Another was reported by the Post in its profile over the weekend:

As chief of Amazon, Bezos has also confronted some First Amendment issues, maybe most prominently in its handling of a situation involving WikiLeaks.

In November 2010, WikiLeaks began using Amazon’s Web hosting service to leak thousands of pages of State Department cables. But the company abruptly terminated the contract within 24 hours of receiving a call from a staff member for the Senate Homeland Security and Governmental Affairs Committee.

In a statement at the time, Amazon said WikiLeaks was expelled from its site because it violated the terms of its agreement with the company, not because of “a government inquiry.”

That’s not answering the bell for freedom of information. That’s doing what the surveillance state requires, and relying on a legalism to justify it. This is exactly the kind of behavior Edward Snowden was reacting against when he made his decision to go AWOL and reveal key documents to The Guardian and the Washington Post.

“The public needs to decide whether these programs and policies are right or wrong,” he said in the interview that introduced him to the world. It’s true, as his many critics contend, that Snowden made that call — the public must decide this, and therefore has to know about it first — on his own, without legal authority, simply because he thought it right. The only way he could win was to later be found correct in his assessment: that if the public knew, the surveillance state would be unable to defend the lengths to which it had gone.

If Jeff Bezos owns the Washington Post for, say, twenty years, he will probably have to make a call like that. On his own. Without legal authority. bezospicsmallerSimply because he thinks it right. “Not the state but the public gets to decide this.” It may also be an icy gamble with the business, as Katharine Graham’s decisions were when she had to make them. No firewall between the Post and Amazon will necessarily be respected when the most powerful hidden hands in the world are motioning for you to back down.

We don’t know what Bezos will do. Neither does he. If, as is often said about him, he thinks long term, then he will answer that bell, and come out swinging. But that is not the test. The test is to know your strength, cooly survey the situation, and find a way to win.

Photo credit: mattopenzeo, Creative Commons.

Six PressThink posts about Snowden, journalism and the surveillance state

Politics: some / Politics: none. Two ways to excel in political journalism. Neither dominates. (June 13) “Edward Snowden’s decision to leak to Greenwald, and Glenn’s domination of newsland for several days, tells us that politics: none is not the only way of excelling in journalism. It now has to share the stage with politics: some.”

* No, Candy Crowley. That is not good enough. (June 16) ““You have to know your stuff. You have to mute your instinct to reduce everything to the next election. This is serious business. We need interviewers who are dead serious about holding people accountable for what they say.”

David Gregory tries to read Glenn Greenwald and The Guardian out of the journalism club  (June 24.) “His premise packs a punch. For the criminalization of journalism is most likely to happen when normal relationships with sources get called ‘aiding and abetting’ by the state.”

* The Snowden effect: definition and examples. (July 5) “There’s what Snowden himself revealed by releasing secrets and talking to the press. But beyond this, there is what he set in motion by taking that action.”

* The Toobin principle. (August 6) “Repeal the concept of an informed public, repress your decision to take such a drastic step. But it’s not just Jeffrey Toobin. Congress did it too.”

* Edward Snowden, meet Jeff Bezos. (August 11) “What we do know about Snowden is something we don’t know about the new owner of the Washington Post: whether he can go up against the most powerful and secretive forces on the planet… and win.”

When you’re in a Fourth Estate situation

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As things stand today, the Fourth Estate is a state of mind. Some in the press have it, some do not. Some who have it are part of the institutional press. Some, like Ladar Levison and Edward Snowden, are not.

“I think if the American public knew what our government was doing, they wouldn’t be allowed to do it anymore.”

Those are the poignant words of Ladar Levison, founder of Lavabit, a secure email service that he voluntarily shut down when faced with some sort of demand from the U.S. government to reveal user information. The precise nature of that demand he cannot talk about for fear of being thrown in jail, perhaps the best example we now have for how the surveillance state undoes the First Amendment. But we know that Lavabit was used by Edward Snowden to communicate with the outside world when he was stuck in the Moscow airport. So use your imagination!

If the public knew what the government was doing, the government wouldn’t be allowed to do it anymore… is a perfect description of a “Fourth Estate situation.” That’s when we need a journalist to put hidden facts to light and bring public opinion into play, which then changes the equation for people in power operating behind the veil. If it doesn’t happen, an illegitimate state action will persist. “My hope is that, you know, the media can uncover what’s going on, without my assistance,” Levison said. He’s like a whistleblower who will go to jail if he actually uses his whistle. All he can do is give truncated interviews that stop short of describing the pressure he is under.

At least one thing is clear: Snowden’s determination “to embolden others to step forward,” which I wrote about in my last post, is starting to work. Ladar Levison is proof.

This week the New York Times magazine published an amazing account of the Fourth Estate situation that Laura Poitras and Glenn Greenwald found themselves in, once they were contacted by Edward Snowden. The author, Peter Maass, included this:

Poitras and Greenwald are an especially dramatic example of what outsider reporting looks like in 2013. They do not work in a newsroom, and they personally want to be in control of what gets published and when. When The Guardian didn’t move as quickly as they wanted with the first article on Verizon, Greenwald discussed taking it elsewhere, sending an encrypted draft to a colleague at another publication. He also considered creating a Web site on which they would publish everything, which he planned to call NSADisclosures. In the end, The Guardian moved ahead with their articles. But Poitras and Greenwald have created their own publishing network as well, placing articles with other outlets in Germany and Brazil and planning more for the future. They have not shared the full set of documents with anyone.

The idea of the press as the “fourth estate” is usually traced to English historian Thomas Carlyle (1795-1881.) Here he is, writing at a time when journalists were newly arrived on the political stage:

Burke said there were Three Estates in Parliament; but, in the Reporters’ Gallery yonder, there sat a Fourth Estate more important than they all. It is not a figure of speech, or a witty saying; it is a literal fact. Printing, which comes necessarily out of Writing, I say often, is equivalent to Democracy: invent Writing, Democracy is inevitable. Whoever can speak, speaking now to the whole nation, becomes a power, a branch of government, with inalienable weight in law-making, in all acts of authority. It matters not what rank he has, what revenues or garnitures: the requisite thing is that he have a tongue which others will listen to; this and nothing more is requisite.

Whoever can speak to the whole nation becomes a power. It used to be that the only way to “speak to the whole nation” was through the major media channels that reached everyone. The Fourth Estate became the editors and reporters who worked in Big Media newsrooms. But as Peter Maass pointed out, Poitras and Greenwald don’t operate that way. They make alliances with the press establishment to get their stories out. If necessary, they will go it alone. Greenwald raises his own money from readers who support what he does, as he explained in a June 4th column in The Guardian:

Ever since I began political writing, I’ve relied on annual reader donations to enable me to do the journalism I want to do: first when I wrote at my own Blogspot page and then at Salon. Far and away, that has been the primary factor enabling me to remain independent – to be unconstrained in what I can say and do – because it means I’m ultimately accountable to my readers, who don’t have an agenda other than demanding that I write what I actually think, that the work I produce be unconstrained by institutional orthodoxies and without fear of negative reaction from anyone. It is also reader support that has directly funded much of the work I do, from being able to have research assistants and other needed resources to avoiding having to do the kind of inconsequential work that distracts from that which I think is most necessary and valuable.

For that reason, when I moved my blog from Salon to the Guardian, the Guardian and I agreed that I would continue to rely in part on reader support. Having this be part of the arrangement, rather than exclusively relying on the Guardian paying to publish the column, was vital to me. It’s the model I really believe in.

This was the last thing he wrote for the Guardian before the Snowden story took over his life, but he dropped a hint of what was coming. “I’ve spent all of this week extensively traveling and working continuously on what will be a huge story: something made possible by being at the Guardian but also by my ability to devote all of my time and efforts to projects like this one.”

The point I’m driving at is not that the institutionalized press is no longer needed, or no longer powerful. Greenwald clearly benefits from being a Guardian journalist. The Guardian has other reporters it can put on the story. It has editors to save writers from errors and misjudgments. It pays for plane tickets and lawyers. It has global reach. These are huge advantages.

But people who find themselves in a Fourth Estate situation — “If the public knew what power was doing, power would not be allowed to do it anymore” — have power themselves now. If they have the goods, if they have the will, if they have “a tongue which others will listen to,” they can speak to the nation. And some will! The Fourth Estate is really a state of mind. Some in the press have it, some don’t. Some who have it are part of the press. Some, like Ladar Levison and Edward Snowden, are not.

A Fourth Estate situation has its own strange and radiating power. People caught up in one will take enormous risks. They will sacrifice their freedom. They will crash the company they spent years building. They will defy the state. They will do a lot to bring the hidden facts to light. Working together, sources, journalists and readers may soon publish a blockbuster story without the institutional press being involved at all.

Again, I’m not saying we don’t need The Guardian, the New York Times, the Washington Post, Der Spiegel, El País, O Globo, the BBC, the CBC, the Australian Broadcasting Corporation. We definitely do. But they are not the Fourth Estate. If the public knew what the government was doing, the government wouldn’t be allowed to do it anymore. Everyone who tries to act on that tense situation: they, together, are the Fourth Estate. (Senator Ron Wyden, for example.)

I believe Bruce Schneier was correct when he wrote in the Atlantic this week that the U.S. government has “commandeered the internet.” He urged the big technology companies to fight back. But even if they don’t, others will. And when they make that decision, they will pick up the tools of journalism and try to alert the public. If the press won’t help them, they will go it alone. Wise professionals in journalism will understand this, and select accordingly.

Conspiracy to commit journalism

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“If sunlight coalitions are to succeed, they won’t succeed by outwitting surveillance. Not better technology, but greater legitimacy is their edge.”

Alan-RusbridgerThe mood toughened just over a month ago, when I received a phone call from the centre of government telling me: “You’ve had your fun. Now we want the stuff back.” There followed further meetings with shadowy Whitehall figures. The demand was the same: hand the Snowden material back or destroy it. I explained that we could not research and report on this subject if we complied with this request. The man from Whitehall looked mystified. “You’ve had your debate. There’s no need to write any more.”

                                                                               —Alan Rusbridger, editor of The Guardian

That’s the government telling the editor of a national newspaper: Time’s up, no more of that journalism stuff! We’ll decide when there’s been enough debate. Stop now or we’ll make you stop. Rusbridger’s response: We will continue our careful reporting of the Snowden material. “We just won’t do it from London.” (The Guardian has a U.S. operation based in New York.) From Reuters:

The Guardian’s decision to publicize the government threat – and the newspaper’s assertion that it can continue reporting on the Snowden revelations from outside of Britain – appears to be the latest step in an escalating battle between the news media and governments over reporting of secret surveillance programs.

This battle is global. Just as the surveillance state is an international actor — not one government, but many working together — and just as the surveillance net stretches worldwide because the communications network does too, the struggle to report on the secret system’s overreach is global, as well. It’s the collect-it-all coalition against an expanded Fourth Estate, worldwide.

When Wikileaks first exploded onto the political scene in 2010, I wrote this about it:

If you go to the Wikileaks Twitter profile, next to “location” it says: Everywhere. Which is one of the most striking things about it: the world’s first stateless news organization. I can’t think of any prior examples of that. (Dave Winer in the comments: “The blogosphere is a stateless news organization.”)

Wikileaks was modeling the concept. Now we are seeing different expressions of it every day. ”We just won’t do it from London” is one. The collaboration among Edward Snowden, an American exile living in Russia, filmmaker Laura Poitras, an American living in Berlin, and Guardian columnist Glenn Greenwald, an American living in Brazil— that’s another. A few days ago, when Greenwald’s spouse, David Miranda, was detained at Heathrow airport by the UK branch of the surveillance state, Greenwald naturally alerted The Guardian’s lawyers in the UK, but he also alerted officials in the Brazilian government, who brought pressure to bear through the foreign ministry.

This tells us something. The battle I referred to is not a simple matter of the state vs. civilians. It’s not government vs. the press, either. It’s the surveillance-over-everything forces within governments (plus the politicians and journalists who identify with them) vs. everyone who opposes their overreach: investigative journalists and sources, especially, but also couriers (like David Miranda), cryptographers and technologists, free speech lawyers, funders, brave advertisers, online activists, sympathetic actors inside a given government, civil society groups like Amnesty International, bloggers to amplify the signal and, of course, readers. Lots of readers, the noisy kind, who share and help distribute the work.

This type of sunlight coalition — large and small pieces, loosely joined — is a countervailing power to the security forces, the people who are utterly serious when they say: ”You’ve had your debate. There’s no need to write any more,” the same people who, as Bruce Schneier has written, “commandeered the internet” for their use because, viewed from a certain angle, it’s the best machine ever made for spying on the population.

If sunlight coalitions are to succeed, it won’t be by outwitting surveillance. Not better technology, but greater legitimacy is their edge. This attitude was perfectly captured by Ladar Levison, founder of Lavabit, who shut down his email service when the surveillance state demanded his submission. “I think if the American public knew what our government was doing, they wouldn’t be allowed to do it anymore,” he said.

Sunlight wins when the deeds exposed turn out to lack legitimacy under the greater scrutiny they receive because of that exposure. That can only happen through open argument over known facts. The argument is always about the same thing: what is truly in the public interest, and what violates justice, decency, common sense, national conscience, the requirements of a democracy. As Rusbridger told the BBC:

“If they were to arrest David Miranda in Heathrow car park they would have to use bits of the law which have checks and balances to protect journalistic material, among other things, but by doing it in a transit lounge they are operating in a kind of stateless way where they can interrogate someone for nine hours, seize whatever they want, under rules that are about terrorism. Once you start conflating terrorism and journalism, as a country I think you’re in some trouble.”

A conspiracy to commit journalism has to operate in the open. Its methods go beyond investigation, careful editing, truth and accuracy, telling a good story that brings complex issues home. There is inescapably a political element. Release-the-information coalitions can only form around broadly shared goals. People who disagree on other things are likely to agree on the need for sunlight. Those who would expose the misdeeds of an agency like the NSA need good arguments, not just good sources and good lawyers. Not the reach but the overreach of the surveillance state should be the object of their critique. It’s not enough that your story be right on the facts. Your thinking has to be right on the money. It has to speak to ends that are almost as universal as the emotion of fear, an always-on power source for the “collect it all” consortium.

Those who would expose and oppose the security state also need good judgment. What to hold back, when not to publish, how not to react when provoked, what not to say in your own defense: alongside the forensic, the demands of the prudential. All day today, people have been asking me: why did The Guardian wait a month to tell us about, ”You’ve had your fun. Now we want the stuff back?” Michael Calderone of the Huffington Post asked Rusbridger about that. His answer:

“Having been through this and not written about it on the day for operational reasons, I was sort of waiting for a moment when the government’s attitude to journalism –- when there was an issue that made this relevant,” Rusbridger said.

That moment came after Sunday’s nine-hour airport detainment of David Miranda, partner of Glenn Greenwald, the Guardian journalist at the center of the NSA surveillance story.

“The fact that David Miranda had been detained under this slightly obscure schedule of the terrorism act seemed a useful moment to write about the background to the government’s attitude to this in general,” Rusbridger said.

Hear it? The holding back. The sensation of a political opening, through which the story can be driven. The alignment of argument with information. The clear contrast between a terror anyone can identify with — being detained for nine hours while transiting through a foreign country — and the state’s obscure use of terrorism law. These are political skills, indistinguishable from editorial acumen. In a conspiracy to commit journalism we must persuade as well as inform.


To make journalism harder, slower, less secure

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That’s what the surveillance state is trying to do. It has the means, the will and the latitude to go after journalism the way it went after terrorism. Only a more activist press, working together, stands a chance of resisting this.

Last week, the novelist and former CIA operative Barry Eisler published one of the most important posts I have read about what’s happening to the press since the Snowden revelations began in early June. In it, he tries to explain why authorities in the UK detained Brazilian national David Miranda for nine hours at Heathrow airport and confiscated all the technology he had on him. (Miranda, as everyone following the story knows, is the spouse of The Guardian columnist Glenn Greenwald. He had been acting as a courier, bringing documents on encrypted thumb drives back and forth between Greenwald in Brazil and his collaborator, Laura Poitras, in Germany.)

Eisler’s explanation of this pivotal event is the most persuasive I have seen.

1. Sand in the gears

“Put yourself in the shoes of the National Surveillance State,” he writes. You’ve already commandeered the internet for state use and you have most of the world’s communications monitored and stored. Journalists are beginning to realize than none of their means is secure, so they’re retreating to face to face meetings, traveling backwards in technological time to evade your reach. But you find out about one of these meetings: Greenwald’s spouse is visiting Berlin. Eisler explains:

The purpose was to demonstrate to journalists that what they thought was a secure secondary means of communication — a courier, possibly to ferry encrypted thumb drives from one air-gapped computer to another — can be compromised, and thereby to make the journalists’ efforts harder and slower.

Recognizing that you can’t bring journalism to a complete halt, you try to throw sand in the gears. David Miranda was detained and questioned under a terrorism statute in Britain. What’s the connection? As Eisler says, “Part of the value in targeting the electronic communications of actual terrorists is that the terrorists are forced to use far slower means of plotting. The NSA has learned this lesson well, and is now applying it to journalists.” He writes:

To achieve the ability to monitor all human communication, broadly speaking the National Surveillance State must do two things: first, button up the primary means of human communication — today meaning the Internet, telephone, and snail mail; second, clamp down on backup systems, meaning face-to-face communication, which is, after all, all that’s left to the population when everything else has been bugged. Miranda’s detention was part of the second prong of attack. So, incidentally, was the destruction of Guardian computers containing some of Snowden’s leaks. The authorities knew there were copies, so destroying the information itself wasn’t the point of the exercise. The point was to make the Guardian spend time and energy developing suboptimal backup options — that is, to make journalism harder, slower, and less secure.

2. Working together

The day after Eisler’s post appeared, Ben Smith of Buzzfeed found out — and the Guardian then announced — that some of the Snowden documents had been shared with the New York Times, which will report in partnership with the Guardian on some NSA stories. Britain’s equivalent of the NSA, the GCHQ, had forced the Guardian editors to halt work in London on the Snowden leaks. But…

Journalists in America are protected by the first amendment which guarantees free speech and in practice prevents the state seeking pre-publication injunctions or “prior restraint”.

It is intended that the collaboration with the New York Times will allow the Guardian to continue exposing mass surveillance by putting the Snowden documents on GCHQ beyond government reach. Snowden is aware of the arrangement.

Sunday night, Ben Smith broke more news: another skilled newsroom, the investigative non-profit site, ProPublica, is also working on Snowden stories with The Guardian. This is the right move. They are trying to make journalism harder, slower and less secure by working together against you. You have to work together against them to publish anyway and put the necessary materials beyond their reach.

As I wrote in my last post, the surveillance state is global, so the struggle to report on its overreach has to move about the globe, as well. Another good sign:

In an open letter to David Cameron published in today’s Observer, the editors of Denmark’s Politiken, Sweden’s Dagens Nyheter, Norway’s Aftenposten and Finland’s Helsingin Sanomat describe the detention of David Miranda, the partner of the Guardian’s Glenn Greenwald, as harassment.

They say that the “events in Great Britain over the past week give rise to deep concern” and call on the British prime minister to “reinstall your government among the leading defenders of the free press”.

The World Association of Newspapers and News Publishers wrote a similar letter to Cameron. They understand this is a global fight. The rest of the British press is only beginning to wake up to it.

3. “Give me the box you will allow me to operate in.”

In an appearance last month on Charlie Rose, former NSA and CIA director Michael Hayden was asked about the “appropriate balance” between secrecy and transparency.Michael_Hayden,_CIA_official_portrait

Hayden said that if it were up to him, he would “keep it all secret” because NSA could best operate that way. But: “I know I live in a modern democracy,” which won’t allow anyone to operate for long without a “national consensus” underpinning the program. You can’t have a national consensus without a national discussion, he admitted. And you can’t have such a discussion “without a significant portion of the citizenry” knowing something about what you’re doing. And so, Hayden said, he had come to accept that the NSA had to “shave points off of our operational effectiveness” in order to become “a bit more transparent to the American people.”

As a former head of the CIA and the NSA, Hayden said he understood that he would be constrained by what American democracy thought acceptable. All he wanted from Congress was clear guidance. “Tell me the box,” he said, making a square with his hands as he talked. “Give me the box you will allow me to operate in. I’m going to play to the very edges of that box.” He said he would be “very aggressive,” and probably “get chalk dust on my cleats” but still:

You, the American people, through your elected representatives, give me the field of play and I will play very aggressively in it. As long as you understand what risk you are embracing by keeping me and my colleagues in this box, Charlie, we are good to go. We understand. We follow the guidance of the American people.

Hayden’s sketch of a surveillance state properly constrained by a wary public left a few things out, of course. When the Director of National Intelligence can lie to Congress in open session and keep his job, Hayden’s system has broken down. When United States senators, alarmed about what they are told, cannot alert the American people because of secrecy requirements, Hayden’s “through your elected representatives” becomes a hollow phrase.  Over-classification makes “national consensus” impossible on its face. A ”secret body of law giving the National Security Agency the power to amass vast collections of data on Americans” is not likely to generate much discussion… is it? Hayden’s descriptions sound reasonable — reasonable enough that Charlie Rose didn’t push back on them — but the behavior of the surveillance state doesn’t match up with his soothing words.

WHICH IS WHY WE NEED JOURNALISTS! In fact, we can go further. Without including in the picture an aggressive press that is free to operate without fear or coercion, the surveillance state cannot be made compatible with representative democracy. Even then, it may be impossible.

4. The establishment press is beginning to get it

Barry Eisler concluded his compelling post with this:

The authorities want you to understand they can do it to you, too. Whether they’ve miscalculated depends on how well they’ve gauged the passivity of the public.

Making journalism harder, slower and less secure, throwing sand in the gears, is fully within the capacity of the surveillance state. It has the means, the will and the latitude to go after journalism the way it went after terrorism. News stories alone are not going to make it stop. There are signs that the establishment press is beginning to get it. Sharing the work of turning the Snowden documents into news is one. David Carr’s column in today’s New York Times is another. “It is true that Mr. Assange and Mr. Greenwald are activists with the kind of clearly defined political agendas that would be frowned upon in a traditional newsroom,” Carr wrote. “But they are acting in a more transparent age — they are their own newsrooms in a sense — and their political beliefs haven’t precluded other news organizations from following their leads.”

Only if they can turn a mostly passive public into a more active one can journalists come out ahead in this fight. I know they don’t think of mobilization as their job, and there are good reasons for that, but they didn’t think editors would be destroying hard drives under the gaze of the authorities, either! Journalism almost has to be brought closer to activism to stand a chance of prevailing in its current struggle with the state.

PressThink is ten years old. To celebrate I’m asking its readers to de-lurk. Want to play?

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Your turn: so who are you and what do you do and what interests you enough to show up here occasionally and read these posts? Tell us.

It was ten years ago this week that I was writing test posts and putting final touches on the site that would officially launch as PressThink on September 1, 2003. It started with this introduction. The key lines:

I am a press critic, an observer of journalism’s habits, and also a writer trying to make sense of the world. I am interested in the ideas about journalism that journalists work within, and those they feel they can work without. I try to discover the consequences in the world that result from having the kind of press we do.

I call this blog PressThink because that’s the kind of work I do. The title points to forms of thought that identify “journalism” to itself— but also to the habit of not thinking about certain things. The subatomic force that holds the pack of reporters together as they swarm around a story, there’s an example of pressthink. Without it there could be no pack; the pieces would come flying apart.

So that’s who I am, and what I do, and what interests me. But who are you and what do you do and what interests you enough to show up here occasionally and read these posts? I am borrowing this idea from the excellent science blogger, Ed Yong, who once a year asks readers of his site to de-lurk— that is, introduce themselves, and perhaps say a bit about why the come back. So if you’re willing, hit the comment button and de-lurk yourself.

Meanwhile, over the new few days I am going to post some reflections on ten years of blogging as they occur to me, which means I will also be able to answer questions posted in the comments if you have them. The first one is below:

1. How has doing this blog affected your career?  Last night on Twitter, after I mentioned it had been ten years, Joey Baker asked me how blogging has affected my academic and writing careers. I had never asked myself that, though I always knew that starting PressThink was a huge, life-changing plus. But once Joey asked me of course I started thinking about it.

The biggest effect comes down to the language I find myself within. Everyone is shaped by the language they habitually speak; but with writers it is a lot more so. Blogging forced me to find a language — a writing style — that would include (meaning: not repel) any of the following because blogging showed me that all of the following were possibly interested.

* Working journalists, any kind. (Like, say, Janine Gibson, but there are many more)
* Peers in the press commentary game. (Like, say, Margaret Sullivan, but there are many more…)
* Bloggers whose blogging verges on journalism or comments on the news. (Like Marcy Wheeler)
* Academics interested in the press and its behavior, whatever their discipline. (Like Brad Delong)
* Journalism students or others hoping to make a career of it. (Like Peter Sterne)
* Non-journalists who have to deal with the press as part of their job. (Like Shel Israel)
* People deeply engaged in politics who have to contend with the power of the media. (Like Anne Marie Slaughter)
* Heavy users of journalism, simultaneously fascinated and dissatisfied with the product. (Like Stuart Zechman)
* Ordinary readers who sense that something is amiss. (Like… you!)
* The denizens of digital culture — geeks — who recognize what is shifting in news production. (Like Jillian York)
* Publishers, any kind. (Like Tim O’Reilly)
* Office-holders who have occasion to reflect on the powers of the press (like Tom Watson)
* People in other countries who feel their press is influenced by the American press (Like Mark Colvin.)

All of those people follow me on Twitter, by the way, and vice versa.

Blogging forced me to speak in a language that would always include all of them and never repel any of them. But at the same time, a blog is “the unedited voice of a person,” as Dave Winer, a huge influence on me, once said. The demands of trying to include, not necessarily “everyone,” but certainly everyone on the above list, and at the same time express myself, in an unedited (uncensored) way, the discovery of a language — an intellectual style — that could accomplish all of those things: that is how blogging affected my career, Joey Baker. It forced me to find my way within the limits of a vernacular, which meant keeping in touch with what matters about the press to all of the people in the categories I have listed.

2. Did you know this blog has a theme song? Here it is. That song, more than any other totem I can find, expresses the attitude I try to write with. I’m not saying that my posts are equal to it, only that they are influenced by it.

What about you? Who are you and what do you do and what interests you enough to show up here occasionally and read these posts? Hit the comment button and speak.

The production of innocence and the reporting of American politics

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“What those involved in it fail to acknowledge is their own investment in a permanent and unyielding image of political symmetry. But I think the high point has passed for this kind of reporting.”

For a certain class of journalists in the United States — a dwindling class, I think — the following holds true:

Alongside the production of news and commentary about American politics they feel compelled to reproduce their own innocence. What I mean by “innocence” is a public showing by professional journalists that they have no politics themselves, no views of their own, no side, no stake, no ideology and therefore no one can accuse them of — and here we enter the realm of dread — political bias.

I have written about the production of innocence before

The quest for innocence in political journalism means the desire to be manifestly agenda-less and thus “prove” in the way you describe things that journalism is not an ideological trade. But this can get in the way of describing things!

I think it is proper that we call this quest an agenda, even though “agenda” is a loaded and abused term. The innocence agenda undermines the product. News and commentary, the picture we get of what is happening in the nation, can be fatally distorted by the journalist’s need to demonstrate even-handedness. But there’s another problem. In the self image of the professional journalist, nothing can ever come before truthtelling, almost by definition. Because it violates this sacred and absolute rule, the production of innocence is shrouded in denial, defensiveness and mystification. We cannot have a rational conversation with the people who practice it because to admit that they practice it would be, in effect, to resign from their profession. This they refuse to do.

And so silence is the sea on which the entire subject floats. The practitioners don’t defend their practices, but that is the least of it. They won’t identify themselves as practitioners in the first place. They are tenacious in holding to the pattern, but they cannot describe, illuminate or justify the pattern because this would be to concede that “telling it the way it is” is a priority modified by other and greater priorities— like “making it super clear that we take no side.” To admit that is to admit that you are a shill, a mouthpiece.

But here comes the confusing part. For in the production of innocence you are not a shill or mouthpiece for someone else: a company, a political party, a powerful interest… but for a certain image of yourself as “above” all that. You are a propagandist for a personal conceit. The conceit is that you can report and comment on politics truthfully while always and forever splitting the difference between the two sides so as to advertise your own status as perpetually non-aligned.

What if that is not even possible? What if you have to risk the appearance of being partisan in order to describe accurately what is going on in a hyper-partisan situation? And what if you are risk adverse? As in the case of Time magazine, the PBS Newshour, NPR and CNN, just to name a few homes for the style I am describing. In a situation like that, you are going to fall back on the easy production of innocence, but you are not going to recognize that this is what you are doing.

I bring up this messy and confusing subject for reasons that are probably obvious to anyone paying attention to political news this week. The shutdown of the Federal government is one of those events where the temptation to advertise your own innocence is almost overwhelming… for a certain kind of journalist.

For more on this problem see James Fallows in the Atlantic: Your False-Equivalence Guide to the Days Ahead.

Also see Dan Froomkin: Shutdown coverage fails Americans.

The quest for innocence in political journalism means the desire to be manifestly agenda-less…

The Washington Post feels that desire. Here are some of the results:

In The inability to come together to do the right thing, Democrats and Republicans united: It’s the other side’s fault

Even before much of the federal government shut down at midnight Monday, the players were already staking out their positions in the battle to come: the fight over who was at fault.

President Obama argued that Republicans were to blame, for using a budget bill as a means of extortion to roll back health-care reform. No, the GOP shot back, it was Obama and Senate Majority Leader Harry M. Reid (D-Nev.) who were responsible, for refusing to negotiate.

The Post really feels it, part two:

Shutdown crisis shows Washington breakdown

Washington once again stands at a moment of crisis — only this time, Democrats and Republicans are not negotiating a way to avoid it. They are not even speaking to one another.

The cumulative effect of almost three years of governing by near-death experience is becoming clear.

Instead of bringing a resolution, each close call has left the parties further apart. These wrenching standoffs have only made them more entrenched. Their focus now rests almost exclusively on what cannot be reconciled and on scores to be settled, rather than on areas where they might actually find common ground.

Cokie Roberts of NPR feels it, as well. Here is her analysis of the situation:

I think that we’re seeing a real breakdown of government operations in Washington. The inability to come together to do the right thing in terms of the country is really dramatic now. And we’ve seen this before in our history, but this is a period that is very rough.

At Time magazine agendalessness is always on the agenda. Their take:

Shutdown: Obama and Republicans Trade Blame as Deadline Is Crossed

Federal agencies were ordered to beginning shutting down late Monday evening amid finger-pointing between Democrats and Republicans as to who was responsible for the United States’ first government stoppage in 17 years.

What unites these treatments is the eagerness to blame both sides. The emphasis is on things like “the inability to come together to do the right thing” and other hyper-symmetrical images like the “shutdown blame game” and “finger-pointing between Democrats and Republicans.”

That is the innocence agenda at work. What those involved in it fail to acknowledge is their own investment in a permanent and unyielding image of political symmetry. But I think the high point has passed for this kind of reporting. It still exists, and deserves to be called out, but with the critique of “false equivalence” now a part of the journalist’s daily life and the rise of point-of-view reporting to normal status online, the artifice is shakier than ever. New entrants like the Guardian’s U.S. edition and aggressive newsrooms like ProPublica and McClatchy’s Washington bureau simply don’t treat the production of innocence as important. Eventually it will be seen as dragging the quality of news down, and the best people will be embarrassed to practice it.

So let Cokie Robetts wax on about “the inability to come together to do the right thing.” Meanwhile, the AP’s David Espo described the situation fairly without resorting to claptrap like that.

Time running short, the Democratic-controlled Senate passed urgent legislation Friday to avert a government shutdown early next week, and President Barack Obama lectured House Republicans to stop “appeasing the tea party” and quickly follow suit. Despite the presidential plea – and the urgings of their own leaders – House GOP rebels showed no sign of retreat in their drive to use the threat of a shutdown to uproot the nation’s three-year-old health care law. (Hat tip, Media Matters.)

When you know what you’re talking about, you don’t need to advertise your own innocence.

The BBC’s 16 questions to Glenn Greenwald

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Hey, that was a tough interview! No, not really.

This week Glenn Greenwald was interviewed on the BBC for the first time since the revelations from Edward Snowden began to flow. The program on which he appeared, Newsnight, is one of the BBC’s premiere productions. The interviewer was Kirsty Wark. Here’s the clip:

Below I have listed the 16 questions asked in this interview. These are my paraphrases but they are very close paraphrases.

1. Why should you be the arbiter of what is in the public interest and what is vital to national security?

2. 58,000 documents! GCHQ says this is a car crash coming. [No question.]

3. Metadata connections are often used to track terrorists. By revealing them, you may have caused would-be terrorists to change their tactics. So it’s possible you’ve made it easier for terrorists to evade detection. [No question.]

4. How can you be sure that your actions have not made it easier for the terrorists. You can’t prove a negative, can you?

5. Is it shocking that spy agencies spy? Don’t you think a majority of people would be reassured by that and feel safer because of it?

6. You still have a vast cache of materials from Snowden. Is it in your bedroom in Rio? People want to know: how can you guarantee that it’s being kept secure?

7. When David Miranda was stopped at the airport he was carrying a password on a piece of paper. For a lot of people that doesn’t inspire confidence in your methods. [No question.]

8. After Miranda’s detention you said you would be far more aggressive in publishing things about the UK government and they will be sorry for what they did. That was months ago: is something coming down the pipeline?

9. Can you see why those statements were seen as you, Glenn Greenwald, acting as a campaigner and an activist?

10. Do you fear for your safety?

11. Do you feel you could travel to the US or Britain?

12. Are you still in touch with Edward Snowden?

13. How do you know he hasn’t been forced to give up secrets if he’s under Russian protection? You can’t be sure that he hasn’t had to give up something, can you?

14. Given the precariousness of his position, does Snowden really feel all that safe?

15. This is in some ways like a spy film. How did you identify him when you first met him?

16. Do you think he might end up in an American prison?

I’ve been talking about this interview on Twitter today because to me this is a weak form of journalism. It takes common criticisms made of the subject and simply thrusts them at him one after the other to see how he handles it. The basic format is: “People say this about you. What is your response?” Questions 1-7, 9 and 13 are all of that type.

Defenders of this style always say the same thing: Hey, that was a tough interview! People in the public eye should be made to answer their doubters. You may not like it, especially if you’re a fan of the person in question, but that’s our job as journalists: to be tough but fair.

No, your job as a journalist is to decide which of the common criticisms have merit, and ask about those, leaving the meritless to chatrooms. It is also to synthesize new criticisms, and ask about those. It is to advance the conversation, not just replay it. People say these bad things about you– what is your response? is outsourcing the work to other interested parties. It doesn’t make for a tough interview; it makes for a predictable one, easier for the subject to handle. It’s also the cheapest and simplest way to manufacture an “adversarial” atmosphere.

Greenwald’s reaction is here. As he notes, it’s a strange decision to make the interview about the various charges against Greenwald and not what his journalism has uncovered.

UPDATE, OCT. 5. The BBC has now posted to YouTube the video of the entire program on surveillance, which, according to Ian Katz, the editor of BBC Newsnight, is necessary context for understanding the Greenwald interview, which was a part of it. Also, Katz replies to my criticisms here.

In the comments, the former head of BBC Global News, Richard Sambrook, weighs in. “I agree it was an ill-thought through interview and consequently weak.”

Why Pierre Omidyar decided to join forces with Glenn Greenwald for a new venture in news

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Yesterday word leaked out that Glenn Greenwald would be leaving the Guardian to help create some new thing backed by Pierre Omidyar, the founder of eBay. I just got off the phone with Omidyar. So I can report more details about what the new thing is and how it came to be.

Here’s the story he told me:

In the spring of this year, Pierre Omidyar was one of the people approached by the Washington Post Company about buying the Post. Jeff Bezos, the founder of Amazon, wound up with the prize. But as a result of exploring that transaction, Omidyar started thinking seriously about investing in a news property. He began to ask himself what could be done with the same investment if he decided to build something from the ground up.

As he was contemplating the Post purchase, he began to get more alarmed about the pressures coming down on journalists with the various leak investigations in Washington.

Pierre Omidyar

Pierre Omidyar

Then the surveillance stories started appearing and the full scope of the threat to independent journalism became clear. His interest in launching a new kind of news organization — capable of sustaining investigative work and having an effect with it — intensified throughout the summer as news from the Snowden files continued to pour forth.

Attempts to meet with Greenwald to discuss these plans and to find out more about how he operates were unsuccessful until this month. When they finally were able to talk, Omidyar learned that Greenwald, his collaborator Laura Poitras, and The Nation magazine’s Jeremy Scahill had been planning to form their own journalism venture. Their ideas and Omidyar’s ideas tracked so well with each other that on October 5 they decided to “join forces” (his term.) This is the news that leaked yesterday. But there is more.

Omidyar believes that if independent, ferocious, investigative journalism isn’t brought to the attention of general audiences it can never have the effect that actually creates a check on power. Therefore the new entity — they have a name but they’re not releasing it, so I will just call it NewCo — will have to serve the interest of all kinds of news consumers. It cannot be a niche product. It will have to cover sports, business, entertainment, technology: everything that users demand.

At the core of Newco will be a different plan for how to build a large news organization. It resembles what I called in an earlier post “the personal franchise model” in news. You start with individual journalists who have their own reputations, deep subject matter expertise, clear points of view, an independent and outsider spirit, a dedicated online following, and their own way of working. The idea is to attract these people to NewCo, or find young journalists capable of working in this way, and then support them well.

By “support” Omidyar means many things. The first and most important is really good editors. (Omidyar used the phrase “high standards of editing” several times during our talk.) Also included: strong back end technology. Powerful publishing tools. Research assistance. And of course a strong legal team because the kind of journalism NewCo intends to practice is the kind that is capable of challenging some of the most powerful people in the world. Omidyar said NewCo will look for “independent journalists with expertise, and a voice and a following.” He suggested that putting together a team of such people means understanding how each of them does his or her best work, and supporting that, rather than forcing everyone into the same structure.

Part of the reason he thinks he can succeed with a general news product, where there is a lot of competition, is by finding the proper midpoint between voicey blogging and traditional journalism, in which the best of both are combined. The trick will then be to combine that with the things technology companies are good at.

“Companies in Silicon Valley invest a lot in understanding their users and what drives user engagement,” he said, mentioning Netflix as a clear example. NewCo will have to serve users of news in the same personalized way, he said. He didn’t want to reveal too much at this stage, but as the founder of eBay he clearly has ideas about how a next generation news company can be built from the ground up.

NewCo is a new venture— a company not a charity. It is not a project of Omidyar Network. It is separate from his philanthropy, he said. He said he will be putting a good deal of his time, as well as his capital, into it. I asked how large a commitment he was prepared to make in dollars. For starters: the $250 million it would have taken to buy the Washington Post.

I asked him if Greenwald was closer to a lead writer or an executive editor. He said the agreement to join forces was so new that they had not discussed roles and responsibilities. All they know is that they want to work together to create NewCo. Poitras will bring expertise in video and documentary. Scahill is a somewhat similar figure to Greenwald: an independent national security journalist with editorial obsessions in which he has become expert.

Why is Omidyar doing this? He said that his involvement in Civil Beat (a news site he started in Hawaii) stoked his appetite to try something larger in news. “I have always been of the opinion that the right kind of journalism is a critical part of our democracy.” He said he had watched closely over the last 15 years as the business model in journalism collapsed but he had not “found a way to engage directly.” But then when the idea of buying the Washington Post came up he started to think about it more seriously. “It brings together some of my interests in civic engagement and building conversations and of course technology, but in a very creative way.”

A final factor. His “rising concern about press freedoms in the United States and around the world.” The U.S. has the First Amendment. When the freedom to practice hard-hitting investigative journalism comes under threat here, he said, that’s not only a problem for our democracy but for the chances that democracy can work anywhere. NewCo will be designed to withstand that threat.

Now for the disclosure: As Omidyar was making the rounds to talk to people about his plans I was one of those he consulted with. That happened in September. So he knew I was familiar with his thinking and that’s probably why he chose to talk to me. That’s my initial report. I may have more to say as I sift through my notes and think about what he told me.

UPDATE, 1:00 PM Oct 16: An additional detail that I should have mentioned: the business model isn’t fully worked out yet, but this much is known: all proceeds from NewCo will be reinvested in the journalism. Also: there is no print product planned. This is all-digital.

Some additional thoughts after processing the news: I think it’s highly significant that Omidyar is coming to this project after his adventure in creating Civil Beat. (For more on that, see this account at Nieman Lab.) Civil Beat started off as a pay site with a high price tag ($20 per month) and then sought a partnership with Huffington Post Hawaii, so as to combine the benefits of the high traffic, advertising model with the smaller-reach, paid subscriber system. That shows the kind of tinkering necessary to get to sustainability.

But note: What Omidyar learned from trying to create a serious, civic good with online journalism in Hawaii did not discourage him from attempting something larger. On the contrary, his appetite only grew. Thus, the chances that he is heading into this with a naiveté about the economy of digital news production seem to me quite slim. Many of the illusions he started with — we could also call them hunches — have already been modified by experience. And out of that experience has come this much bigger gamble, with a quarter billion dollars behind it. That says a lot.

After Matter: Notes, Reactions & Links

From Omidyar’s own statement at his foundation’s site, My Next Adventure in Journalism.

I explored purchasing The Washington Post over the summer. [Through that] I developed an interest in supporting independent journalists in a way that leverages their work to the greatest extent possible, all in support of the public interest. And, I want to find ways to convert mainstream readers into engaged citizens. I think there’s more that can be done in this space, and I’m eager to explore the possibilities.

Right now, I’m in the very early stages of creating a new mass media organization. I don’t yet know how or when it will be rolled out, or what it will look like.

What I can tell you is that the endeavor will be independent of my other organizations, and that it will cover general interest news, with a core mission around supporting and empowering independent journalists across many sectors and beats. The team will build a media platform that elevates and supports these journalists and allows them to pursue the truth in their fields. This doesn’t just mean investigative reporting, but all news.

This NPR interview with Omidyar puts more detail to that statement. Best if you listen to it.

Adrienne LaFrance worked at Civil Beat, Omidyar’s news site in Hawaii. She writes about the experience:

Earlier this year, Omidyar opened the Civil Beat Law Center, an organization that helps people better access government information. The center is available to anyone, including individuals and reporters from other news organizations, in the hopes that it will lead to more open government.

That decision offers as much of a window as to his venture with Greenwald, Poitras, and Scahill as his three-and-a-half years at the helm of Civil Beat does. Omidyar identified a problem – that agencies routinely reject requests for reports, documents and other information that should be readily available – and created something of his own to find a solution.

At Poynter, John Temple, who was editor of Omidyar’s Civil Beat when it launched, says: “He’s got a journalist’s sensibility. He enjoyed the hunt for a story, and he’s very open to experimenting with how to tell the story and using contemporary approaches.” That said, Omidyar “gives you the space to do your job.”

Reacting to the news of Omidyar’s investment, Dave Winer writes: “Key idea: News orgs not only have expertise at creating news, they are great at consuming it too. Use that to help define the news reading experience of the future.”

The Huffington Post account has a bit more detail and some comments from Omidyar:

“The role of the press, in particular, the role of the press in a democracy is extremely important, extremely critical, and it’s something that I think we often take for granted in the U.S,” Omidyar said. “But we’ve seen attacks on press freedoms and the fundamentals of newsgathering operations when you have these leak investigations that really put a chill on reporting, as well as, surveillance now also a puts a significant chill on reporting.”

“Even in a country that has such strong laws, the First Amendment, we see some weakening, some attacks on press freedoms,” he continued. “So this an opportunity for me to engage in something I care deeply about and do it operationally — not simply as a philanthropist.”

In a sense, then, Omidyar’s new venture is further blowback from the surveillance state’s overreach, which I have been writing about since June. When you think about how much trouble Greenwald and Poitras have caused for the NSA and its sister agencies, and then contemplate an entire news organization founded to make that kind of reporting more likely — with pro-publish lawyers! — it puts new gloss on the notion of unintended consequences.

NPR’s “On the Media” interviewed me about this story. You can listen here.

Jack Shafer of Reuters: “As welcome as Omidyar’s money is, his commitment to the investigative form and an open society is what I’m grateful for.”

A devil’s advocate view of billionaires funding investigative journalism.

More: Billionaires won’t save journalism!

For those who want more, you can find a excellent, linky round-up of all that’s been written about this news here.

Here’s an nine-minute interview with Jeremy Scahill about the new venture with Omidyar. It has a few more details about the “horizontal” operating style the founders envision.

Over at Metafilter, some of the commenters are pretty hostile to the new venture. One says: “I love Greenwald and think he is one of the most important journalists working today, maybe the most important. But the whole project smacks of dot-com/’TED talk’ blinkered arrogance— thinking they can reinvent an industry and instantly do better than people with hundreds of years of experience. Like those people who think Tesla is better qualified to build an electric car than Honda or Toyota or Nissan because the founder is a ‘genius.’”

The Economist on the method of Omidyar’s philanthropy. “With the non-profits it backs, ranging from Kiva, a microfinance website, to the Sunlight Foundation, which promotes open government, Omidyar Network practises ‘venture philanthropy-— developing a non-profit start-up in the same way as a new business venture, except for not expecting it to make money one day.”

To wrap this up, two from the New York Times media columnist, David Carr. His interview with Omidyar here, and his column on a larger trend: “Quality news has become, if not sexy, suddenly attractive to smart digital money.” More:

“Technologists have a view, perhaps inflated, that they can make the world better,” Mr. Omidyar said in an interview over the weekend. “There may be limits to doing it only through technology, or perhaps you get tired of doing it only through technology. So getting into content and broad communication is appealing.”

It would also be a mistake to believe that the only thing digitally enriched players bring is money. The investment of intellectual capital will be just as important. If ever an industry was in need of innovation — of big ideas from uncommon thinkers — it is the news business.

I agree with that.

Old testament and new testament journalism

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“Each form can spur the other, keep it honest.”

This is the sketch I am going to present in a few hours to the Public Knowledge Forum at the Sydney Opera House in Sydney, Australia. Because it is only a sketch, it leaves out a lot of detail and of course over-simplifies in the interest of avoiding another boring conference presentation.

The free press gods initially gave us the old testament. Then the news testament rose and took over for about 90 years. Recently the old testament has roared back to life and now we have something close to parity or détente, in which it is recognized that we need both. “Each form can spur the other, keep it honest,” as New York Times columnist Roger Cohen recently put it.

The old

In old testament journalism, “the public” is the people who gather around the news to talk about it. Political argument and the informational goods delivered by journalism — “what’s happening” and how we should think about it — are so intertwined that it makes little sense to separate the two. tp-dropA representative figure from the eighteen century would be the great pamphleteer Tom Paine, the trouble-making democrat who tried to rouse public opinion against arbitrary power.

Today Glenn Greenwald, recently of The Guardian, works the same way. He’s a trouble-maker who tries to rouse public opinion against the misuse of power. In his journalism there is no natural separation between political argument and information about what’s happening. Roger Cohen spoke of colleagues like former Times editor Bill Keller as “old school journalists” who observe the “traditional” claims to impartiality but in my view this incorrect. Greenwald’s is the old school, and New York Times journalism is the more recent tradition.

The events by which Edward Snowden came to trust Greenwald over the New York Times tell us a great deal about the return of old testament influence amid the problems with new testament journalism. But we are getting ahead our story.

In old testament journalism financial support is difficult to obtain, opposition is intense, competition is fierce, the authorities are frequently upset with the trouble-makers in the press, popularity balloons and contracts with events and revelations. It is a wild ride and a precarious way of life.

Old testament journalism began in the U.S. with the campaign to unite the colonies against British rule. A close cousin to freedom of speech, the old testament was memorialized in the First Amendment to the United States Constitution— which of course protects other forms, as well. It had a diminished presence in the 20th century as new testament journalism rose to power and the old became a sub-current. But it never stopped flowing and today it draws new life from the internet.

The new

In new testament journalism, “the public” is the people who are outsiders to political events— and to power. They are busy, preoccupied with making a living, raising their kids and attending to other spectacles, and so they need to be kept informed by specialists in news.

Salvation, in new testament journalism, is achieved by separating facts and values, symbolized of course by the division between the news and opinion pages in American newspapers, and by the imperative of “impartiality” encoded into the BBC in Britain and the ABC in Australia. Who is the Tom Paine of the BBC? There is none and there never has been. It’s against their religion.

New testament journalism is a 20th century thing. It is associated with the doctrine of “objectivity” but even more with the rise of professionalism in the press, which began with the first movements toward schools of journalism around 1908, followed by professional associations in the 1920s and 1930s.

In new testament journalism, the media’s financial security is the norm, made possible by high barriers to entry and large capital costs required to deliver news. The new testament style is risk-adverse because the news delivery franchise is so valuable. The mission is not to move public opinion but to maintain trust or, to put it another way, to protect the brand. Audiences tend to be stable. The authorities learn to regularize their relationship with the journalists. Professionalism in journalism and broadcasting interlocks well with professionalism in politics and other knowledge fields. Thus, the rolodex of reliable experts.

New testament journalism also has its heroic forms, especially investigative journalism. Its representative figure is Bob Woodward of the Washington Post (or, in the mythic version, Robert Redford) and the symbolic high point is the resignation of Richard Nixon in August 1974, in part because of the Post’s relentless reporting. Recalling those events, new testament sages talk of “shoe leather reporting” when they want to explain what virtue in journalism is.

Comparisons

Old testament journalism treats everyone as a participant in the great conversation of democracy. New testament recognizes that there are insiders and outsiders, players and spectators. It tries to mediate between them.

In new testament pressthink, people need the facts first. After they are informed by facts they can develop opinions and “make up their own minds.” In old testament logic, people first need to join the argument. Then they will feel the need to keep themselves informed.

New testament journalism is strong on reliability, predictability, civility, professionalism and the maintenance of reputation over time, which has obvious benefits for advertisers and for political coalitions expected to vote to maintain taxpayer subsidies to the BBC and the ABC. Old testament journalism is strong on participation and mobilization. It is more risk-tolerant, less likely to censor itself to avoid giving offense. It gives the individual journalist a voice and identity.

Old testament journalism has vices too. It is financially precarious and so it can often be bought off. It goes to extremes more often and may distort the picture by neglecting the inconvenient fact. In old testament journalism the constant danger is that the truthtelling will decay into propaganda and news will become comfort food for loyalists. In the new testament style, the danger is that truthtelling will decay into “he said, she said” and the dialect of insiders that I have called “the savvy.”

Détente

Today, well-known troubles with the business model have weakened new testament journalism by eroding monopolies and opening the field to lower-cost competitors. The internet solves the distribution-of-news problem for all players. As my colleague Clay Shirky has said, it changes publishing from an industry or a job to a button. This has allowed the old testament forms to gain new life. Other weaknesses in new testament traditions have been exposed, as well, such as the intimidation of the press after September 11 and the failure to detect a faulty case for war in Iraq in 2003.

A kind of new testament fundamentalism common in journalism from the 1970s to the 1990s held form through the early years of blogging in this century. It felt scorn for the more opinionated style and ridiculed its followers as “echo chambers.” It defined itself as “the traditional” and dismissed everyone else as marginal. This was arrogance born of monopoly.

But then new testament journalists started blogging themselves and more recently they have taken to social media with genuine enthusiasm. Today they are not as confident that they have all the answers. They know that their business model is broken. They can see the advantages in personal voice and persuasive power that accrues to the Glenn Greenwalds and other practitioners of the personal franchise model in news. They understand that the people formerly known as the audience want to participate more in the news and that the insiders are less trusted than ever.

All of these forces are pushing new testament journalism toward reconciliation and détente with the old, a symptom of which is this exchange between former New York Times editor Bill Keller and Greenwald. Keller says:

I find much to admire in America’s history of crusading journalists, from the pamphleteers to the muckrakers to the New Journalism of the ’60s to the best of today’s activist bloggers. At their best, their fortitude and passion have stimulated genuine reforms (often, as in the Progressive Era, thanks to the journalists’ “political relationships with governments”). I hope the coverage you led of the National Security Agency’s hyperactive surveillance will lead to some overdue accountability.

But the kind of journalism The Times and other mainstream news organizations practice — at their best — includes an awful lot to be proud of…

True. Neither form has a monopoly on virtue. Great journalism, as Greenwald often says, can come from both traditions. I’m Jewish, and so more of an old testament guy. But I too think we need both, plus future forms that combine the two in novel fashion. The messiah hasn’t come yet.

Will CBS News apologize for the reckless denials before its Benghazi story collapsed?

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It happened in 2004 with the Air National Guard story that ended Dan Rather’s career. There too the network refused to concede that there were genuine problems with the story until it was forced to by others.

“Whenever legitimate questions are raised about our reporting, we check them out. That is what we are doing in this case. When we know more, we will tell you.”

Tell me: What is so hard about that? It’s 30 words CBS News never managed to say in its week from hell that will peak during ’60 Minutes’ tonight with an on-air apology for getting duped by a source who gave CBS viewers an eyewitness account of the attack on the American consulate in Benghazi, even though he told the FBI and his employer that he wasn’t on scene that night.

I will be watching. Let me tell you what I will be watching for. CBS will no doubt apologize for inadequate vetting of “Morgan Jones,” whose story should not have been trusted. It will say that it should have viewed his story more skeptically and done more reporting. It will say that it should have been clearer that its book division had given the same source a contract and paid an advance.

But will CBS apologize for its reckless denials from Oct. 31 to the day the story collapsed? It should, but probably it won’t. I don’t make a lot of predictions, but I will here: Tonight’s apology by CBS will not deal in any serious way with its misguided response to the very legitimate questions that were raised about its Benghazi report. If I am wrong, that will be good news for journalism at CBS and I will happily report it in an update here. (I was not wrong. Update here.)

Meanwhile, here is what I see.

1. Start with the timeline Poynter put together. On October 31 Karen DeYoung of the Washington Post reports this:

But in a written account that Jones, whose real name was confirmed as Dylan Davies by several officials who worked with him in Benghazi, provided to his employer three days after the attack, he told a different story of his experiences that night.

Immediately, the CBS report is in deep trouble. And anyone with a clear mind can see that. Except the people at CBS. When your key source tells two different stories, something is seriously amiss. The next day, the network should have said: “Whenever legitimate questions are raised about our reporting, we investigate.” Instead, Kevin Tedesco, a spokesman for 60 Minutes, tells the Post: “We stand firmly by the story we broadcast last Sunday.” Why?

2. On November 1, Media Matters asks journalism observers with no known hostility to CBS or any political stance on the Benghazi events to comment. They state the obvious. ”I don’t see any way that 60 Minutes would not need to offer an explanation,” says Alex S. Jones, former media beat reporter for the New York Times, now director of the Shorenstein Center on The Press, Politics and Public Policy at Harvard University. “This definitely needs explaining.” In a letter to CBS, Media Matters calls for a retraction of the report.

3. On November 2, the Daily Beast reports on its interview with Dylan Davies, in which he claims that a first-person incident report written in his voice is not his work. He’s never seen that document, he says. He also says that he lied to his employer “because he did not want his supervisor to know he had disobeyed his orders to stay at his villa.”

So now the key source in the CBS report has admitted to lying about the events in question, but we are supposed to believe that to CBS he told the truth and he told the truth in the book for which he was paid an undisclosed sum by a CBS subsidiary. Also we know from an earlier report on Fox News that a Fox reporter had stopped talking to the same source when he asked for money. (Also see this on Fox News and Benghazi.) All of these facts are clear warning signs, making “We stand firmly by the story we broadcast last Sunday” appear unwise in the extreme.

3. What CBS says in response to the Daily Beast report is… nothing. As if there was nothing to address. This was false. Huffington Post reporter Michael Calderone was trying to get answers to some extremely pertinent questions:

Did “60 Minutes” know Davies had told his employer that he wasn’t at the compound during the attack? And if “60 Minutes” was aware of Davies’ previous statement, how did the program vet his new account, given that no other witnesses saw him there? Does “60 Minutes” have evidence to be confident that Davies’ dramatic second account is accurate?

4. CBS stays silent about those issues for two more days. Then it decides to speak. But instead of answering Calderone’s questions, or at least saying, “When legitimate questions are raised about our reporting, we check them out…” which would have been the cautious, responsible and sane thing to do, it decides to raise the stakes by defending its work. Lara_Logan_cropThus Lara Logan tells the New York Times: “If you read the book, you would know he never had two stories. He only had one story.” This is bizarrely at odds with what Karen DeYoung of the Washington Post uncovered. Logan then attributes the criticism of her reporting to the intensely politicized atmosphere surrounding the events in Benghazi. But again: this does not address what Karen DeYoung of the Washington Post uncovered. Logan and CBS do admit to one mistake: not acknowledging that a division of CBS, Simon and Schuster, was publishing the “Morgan Jones” book.

Their story is in deep trouble from the existence of two conflicting accounts from the same source, who is an admitted liar, but CBS people are acting like none of this happened, or that no one knows about it, or that only partisan critics care. Why?

5. The next day things get stranger and more denialist. The executive producer of 60 Minutes, Jeff Fager, who is also the chairman of CBS News — two roles that in this instance conflict, though no one at CBS notices — tells the Huffington Post that he is a.) proud of the network’s reporting on the controversy and b.) confident that it will hold up.

“We spent more than a year reporting our story about the attack on Benghazi, which aired on Oct. 27, speaking with close to 100 sources in the process,” Fager says, seemingly unaware that these facts make his situation worse. (You spent a year on the story and never learned that your key source either lied to you or lied to his employer?) Like Lara Logan’s comments to the Times, Fager’s words are completely unresponsive to the actual trouble the story is in. Why? (On that, see Calderone’s report from Nov. 8.)

6. The next day, Nov. 7, the denialism falls apart, as the New York Times reports this:

Dylan Davies, a security officer hired to help protect the United States Special Mission in Benghazi, Libya, gave the F.B.I. an account of the night that terrorists attacked the mission on Sept. 11, 2012 that contradicts a version of events he provided in a recently published book and in an interview with the CBS News program “60 Minutes.”

This forces CBS News to say on its website what it should have said on October 31. “We are currently looking into this serious matter to determine if he misled us, and if so, we will make a correction.”

7. Finally forced by other news organizations to confront what they did not want to see, CBS starts caving. On November 8, Lara Logan appears on the CBS morning news show to apologize. (Video.) “So here’s what we know,” writes Kevin Drum of Mother Jones.

Davies never told Logan about the incident report. He never told the co-author of his memoir about the incident report. When the content of the report was revealed, he invented an entirely implausible story about lying to his supervisor in the report because he respected him so highly and didn’t want him to know that he’d disobeyed orders not to approach the compound. And yet, in a story that should have set off all sorts of alarms in the first place, this still didn’t set off any alarms for Logan. She continued to defend Davies and her reporting until news emerged yesterday that the incident report matched what Davies had told the FBI in a debriefing shortly after the attack.

Exactly. On the same day CBS takes down the video of the Benghazi story, leaving only an error message where the clip had been. Helpful! And Simon and Schuster announces that it is withdrawing the book from stores.

8. Then yesterday the conflict of interest that Jeff Fager has as 1.) the executive in charge who would have approved the final cut of the Benghazi story and 2.) the head of the CBS news division, who is supposed to worry about the entire news organization’s reputation more than any individual or show… that conflict comes through in startling fashion via this story in the Washington Post. Give a listen:

CBS News’s chairman expressed disappointment and contrition Friday for a mistaken “60 Minutes” report about the Benghazi, Libya, terrorist attacks, but he suggested the program and his network intended to move past the flawed story.

“Credibility is really the most important thing we have,” Jeff Fager, the head of the network’s news division and executive producer of the weekly newsmagazine, said in an interview. “Did we let people down? Yes. Do people expect us to get it right? Of course they do. Do they expect us to be perfect? I don’t think so. When you come forward and admit a mistake, people will understand.”

Notice: He did not say “we’re going to get to the bottom of this, and find out how it could happen.” Rather, they’re moving on. And as the Post’s Paul Farhi wrote: “There were no indications Friday that anyone at CBS would be fired for the Benghazi report.” When you come forward and admit a mistake: is that what CBS did? Nope. It did exactly the opposite. It admitted there was a problem only after other news organizations brought the story forward. That statement alone should be enough to remove Jeff Fager from further decision-making about who is accountable for this debacle.

9. CBS was not just wrong, it was wrong about an explosive and highly contentious story in which extra care should have been taken because of the risk that a faulty report will be instantly politicized. This is exactly what happened, adding an extra layer of gravity to the situation. As the New York Times wrote on November 8:

The day after the CBS report, several Republican senators held a news conference, demanding that the administration allow congressional investigators to interview survivors of the Benghazi attack. In particular, Senator Lindsey Graham of South Carolina said that he would block all administration nominations until it met the Republicans’ demands.

An update on this part of the story.
10. Consider:

If Folkenflik is correct, this is worse because the “partisan” label is irrelevant to whether the questions that critics are raising deserve answers. Still, Media Matters is well aware of this discounting practice, and that is why they get the likes of Alex Jones and Marvin Kalb — figures they know journalists at CBS respect as “non-partisan” — to comment.

11. Threshold is the imprint of Simon and Schuster that signed “Morgan Jones” to a book contract. (“Threshold Editions is an imprint of Simon & Schuster that specializes in conservative non-fiction.”) Threshold is the imprint where Mary Matalin is an editor-at-large. Mary Matalin is a partisan political operative and Republican talking head— and now a book editor. If she was involved in the book deal, then she is mixed up with CBS’s collapsed story. Will this be a part of the on-air apology?

12. Lara Logan is not a View from Nowhere journalist. She has opinions on the Benghazi issue. She has spoken about them. In my view, that is not a crime. But it is certainly relevant in evaluating her performance on this story. (See Digby’s post for clips of Logan displaying her world view.) Will this be a part of tonight’s show? Will CBS say something like, “Viewers should have been told that correspondent Lara Logan has expressed strong opinions on the Benghazi story and what the United State should do in its aftermath…”? My prediction: no.

13. CBS has been through this before. It happened in 2004 with the Air National Guard story that ended Dan Rather’s career. There too the network refused to concede that there were problems with the story until it was forced to by others. There too it allowed its people to issue foolish statements of bravado as the story was crumbling. There too it blamed a partisan atmosphere for questions that any clear headed journalist would ask. (See my open letter to CBS News from 2005.) It did not learn enough from that debacle to avoid repeating the pattern. The signs are that it will not learn from this one.

Watch what CBS apologizes for Sunday night, and what it ignores in making a show of coming clean.

UPDATE, 8:45 PM, Nov. 10. My prediction proved accurate. In a very brief note at the end of ’60 Minutes,’ CBS said it has been misled by its source, apologized for putting him on the air and that was about it. No mention of the book contract, even. Lara Logan, who read the apology, went nowhere near an accounting for the reckless denials I wrote about. Nor did she explain how any of this could have happened. (See Dylan Byers in Politico for more on that.)

Here is how it went: “We end our broadcast tonight with a correction,” Logan said. She then summarized the Oct. 27 story and Davies role in it. “After our report aired, questions arose about whether his account was true when an incident report surfaced. It told a different story about what he did the night of the attack.” Logan said that Davies denied he had written that report, and insisted the story he told ’60 Minutes’ was accurate— and the same story he told the FBI. “On Thursday night, when we discovered the account he gave the FBI was different than what he told us, we realized we had been misled and it was a mistake to include him in our report. For that we are very sorry. The most important thing to every person at ’60 minutes’ is the truth, and the truth is we made a mistake.” The end. The video:

Final note for the night. Two things stand out for me about this correction, besides its basic inadequacy for being so minimal. One is the passive voice: “questions arose,” “an incident report surfaced.” This wording allows CBS to erase the role played by other news organizations in forcing it to face the problems with its reporting. Attention now turns to Jeff Fager, as the person at CBS (executive producer of ’60 Minutes’) who approved the final cut of a deeply flawed report starring a source CBS knew to have lied to his employer, and the executive at CBS, boss of the news division, who decided that it was time to move on from that mistake. Can that conflict of interest stand? So far it looks like it will.

UPDATE, NOV. 11. Last night the New York Times reported this:

The CBS News chairman, Jeff Fager, who is also the executive producer of “60 Minutes,” has not ordered an investigation, and on Sunday a spokesman indicated that the program was going to let its televised apology be its last word on the issue.

Well, there you have it. A thin and inadequate response — according to many critics and journalists and even people who used to work at CBS — will be the “last word.” Or will it? The pressures are still there. Witness:

“In the short term, this will confirm the worst suspicions of people who don’t trust CBS News,” said Paul Friedman, CBS’s executive vice president for news until 2011. “In the long term, a lot will depend on how tough and transparent CBS can be in finding out how this happened — especially when there were not the kind of tight deadline pressures that sometimes result in errors.”

“’60 Minutes’ doesn’t need to apologize anymore. It needs to fully explain what went wrong.” Right. Michael Calderone of the Huffington Post goes through all the the unanswered questions in his excellent piece out this morning. “Sunday’s brief acknowledgment didn’t resemble a news program seriously trying to get to the bottom of how it got duped.”

Josh Marshall at Talking Points Memo asks a question that shows how inexplicable the decision-making was:

When are you more likely to embellish or lie? In an immediate after action report when there’s little reason to believe that your own role will ever be a matter of consequence or that the incident itself will become a topic of immense controversy? Or a year later when you write a tell-all book chronicling your exploits for a conservative book publisher and there’s fame and lots of money at stake?


Out of the press box and onto the field

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I have a personal announcement.

I am joining up with the new venture in news that Pierre Omidyar, Glenn Greenwald, Laura Poitras and Jeremy Scahill are creating, along with Liliana Segura, Dan Froomkin, Eric Bates and others who are coming on board to give shape to this thing, which we are calling NewCo until we are ready to release the name.

Because it doesn’t exist yet, NewCo could take many forms. Only a handful of those possible paths will lead to a strong and sustainable company that meets a public need. Figuring that out is a hard problem, to which I am deeply attracted. So I signed up to be part of the launch team. This post explains why I made that decision and what I hope to contribute.

One voice at the table

About a month ago, I told readers of PressThink about Pierre Omidyar’s plans for a new venture in news, based on my interview with him and an earlier consultation when he was gathering advice. These, I thought, were the key points:

Omidyar believes that if independent, ferocious, investigative journalism isn’t brought to the attention of general audiences it can never have the effect that actually creates a check on power. Therefore the new entity — they have a name but they’re not releasing it, so I will just call it NewCo — will have to serve the interest of all kinds of news consumers. It cannot be a niche product. It will have to cover sports, business, entertainment, technology: everything that users demand.

At the core of Newco will be a different plan for how to build a large news organization. It resembles what I called in an earlier post “the personal franchise model” in news. You start with individual journalists who have their own reputations, deep subject matter expertise, clear points of view, an independent and outsider spirit, a dedicated online following, and their own way of working. The idea is to attract these people to NewCo, or find young journalists capable of working in this way, and then support them well.

“Support” means a powerful publishing platform that talented journalists can bend to their will. It means an up-to-date technology company resting inside the news company. It means editors to save writers from their errors, and maintain high standards. It means first class security and encryption for reporting on sensitive stories. A legal team for when trouble calls. Training and development for young journalists who are learning the NewCo style. Ownership that has pledged to invest it all in the journalism if and when revenues exceed expenses.

“Support” also means: “when you have a big story we bring a large audience to it.” Perhaps the most challenging part of the plan is this: Not a niche product. Has to serve a more general market for news.

“And how are they going to do that?…” is the one question I got more than any other in talking to people after my first post on Omidyar’s plan. Runner-up: what’s going to make this different from other ways to get news online? Those are good questions. So good that when Dan Froomkin and Glenn Greenwald called to ask me if I wanted to help create NewCo, I had to listen.

I also had to ask myself: what could I contribute? I don’t have credentials as an editor or a reporter and I have never started a business. Instead, I’ve been watching journalism evolve with the web since 2003. I’ve been trying to explain what makes it different in the digital era, paying close attention to problems of trust, shifts in authority and the pro-am or participatory forms that have slowly emerged since the rise of blogging around 2000. To put it another way, I have been all over this discussion: “Is Glenn Greenwald the Future of News?” I’ve also been advising media companies on adapting to the web and teaching young journalists — my graduate students at NYU — how to contribute to innovation in their craft.

Nobody has titles at NewCo yet. The agreement I have with Pierre Omidyar is that I will advise on building the company and participate in planning discussions as NewCo takes shape. One voice at the table, in other words. I will also explain its approach to journalism in written pieces that resemble my essays for PressThink. I am especially interested in the civic engagement and user participation puzzle, which is one part of …And how are they going to do that?

Also important: building a learning culture within the organization. (NewCo has to be its own J-school or it cannot succeed.) The contract I signed — yes, I am getting paid — is part time for the remainder of 2013. By luck I am on leave from NYU for the spring 2014 term. After the new year I can devote much more time to this venture, which I intend to do.

NYU, where I have made my home since 1986, is a research university. The purpose of that institution is to produce new knowledge. For me and the things I write and care about, NewCo is the most exciting project in journalism today. To be involved from the beginning in the birth of a company based on these ideas is the best test of my learning that I could devise. And I’m sure it will produce new knowledge, which I will share.

Things are going to change around here.

A simpler way to put it: This is PressThink come to life. The second part of this post (which is for the most interested readers…) explains what I mean by that. But first: my involvement in NewCo changes things between me and you, meaning: the people who read my writing and follow me on Twitter or Facebook.

Up to this point, I have observed upon — and criticized! — the press from a position outside and independent of it. The only exceptions to that are these (previously disclosed) positions: Advisory board, Digital First Media; consultant, Post Media Network of Canada; director, Gazette Company of Cedar Rapids, Iowa.

Today’s announcement is different. From here on, I am a player in NewCo. I’m not just giving advice to a company that pre-dated my involvement. I am involved in the effort to create something. I am being paid $ for my participation. Unlike an “advisory” position there is no real separation between me and the people who are building NewCo from scratch. Therefore I have to publicly abandon any position as an observer or independent analyst of Pierre Omidyar’s new venture in news. Out of the press box and onto the field.

And so when I speak about it you are entitled to apply whatever discount rate you find appropriate. About the intentions of Pierre Omidyar, the journalism of Glenn Greenwald and the eventual product of NewCo I am no longer an independent analyst rendering judgment. Criticism will have to come from others. And I am sure it will.

I cannot say “Can’t wait to get started” because I have already started. And I don’t want to hear anything about “saving journalism” (a phrase I detest) because it doesn’t need saving and anyway that is not the plan. The plan is to build something that can sustain itself and produce excellent work.

Part Two: PressThink come to life.

Here are some posts I’ve written, selected from hundreds, that will meet their test as NewCo comes to life.

The View from Nowhere: Questions and Answers. (2010)

The View from Nowhere is a bid for trust that advertises the viewlessness of the news producer. Frequently it places the journalist between polarized extremes, and calls that neither-nor position “impartial.” Second, it’s a means of defense against a style of criticism that is fully anticipated: charges of bias originating in partisan politics and the two-party system. Third: it’s an attempt to secure a kind of universal legitimacy that is implicitly denied to those who stake out positions or betray a point of view. American journalists have almost a lust for the View from Nowhere because they think it has more authority than any other possible stance

The View from Nowhere won’t be a requirement for our journalists. Nor will a single ideology prevail. NewCo itself will have a  view of the world: Accountability journalism, exposing abuses of power, revealing injustices will no doubt be part of it. Under that banner many “views from somewhere” can fit.

Politics: some / Politics: none. Two ways to excel in political journalism. (2013)

If you want to appear equally sympathetic to all potential sources, politics: none is the way to go. If you want to avoid pissing off the maximum number of users, politics: none gets it done. (This has commercial implications. They are obvious.) But: if you’re persuaded that transparency is the better route to trust, politics: some is the better choice. And if you want to attract sources who themselves have a political commitment or have come to a conclusion about matters contested within the political community, being open about your politics can be an advantage. That is the lesson that Glenn Greenwald has been teaching the profession of journalism for the last week. Edward Snowden went to him because of his commitments. This has implications for reporters committed to the “no commitments” style.

Just as we wouldn’t force a point of view on people or expect them to fall in line, NewCo is not going to insist that everyone follow Greenwald’s lead. That’s not the point of a View from Somewhere approach. Rather: we think the way to stand out in a crowded marketplace is to let individual journalists shine in a way that works for them.

The rise of the personal franchise site in news. (2013)

Features of the personal franchise site:

* Star journalist at the center with a large online following and cross-platform presence.
* Editorial control rests largely or entirely with the founder and personality at the center.
* Part of a larger media company with a negotiated balance of power between the two states.
* Identifiable niche or niches; no attempt to be comprehensive.
* Plenty of voice, attitude and personal expression allowed.
* Mix of news, opinion, analysis without a lot of fuss about categorizing each.

Authority in journalism is shifting to the individual with a voice, subject matter expertise, and a following online. The structure and operating style of the company will attempt to solve for that. We don’t know exactly how yet but that is part of the adventure.

The People Formerly Known as the Audience. (2006)

The people formerly known as the audience are those who were on the receiving end of a media system that ran one way, in a broadcasting pattern, with high entry fees and a few firms competing to speak very loudly while the rest of the population listened in isolation from one another— and who today are not in a situation like that at all.

We haven’t talked about this much yet, but one of my goals as an adviser is to have built into the platform a more active role for the people formerly known as the audience. Something more than comment threads and share buttons.

From “write us a post” to “fill out this form:” Progress in pro-am journalism. (2011)

It took me a while to understand this myself, but I want to isolate an important fact at the outset.Professional journalism has been optimized for low participation. Up until a few years ago, the “job” of the user was simply to receive the news and maybe send a letter to the editor. There was a logic to this. Journalists built their practices on top of a one-way, one-to-many, broadcasting system. Most of us understand that by now. What we haven’t quite appreciated is how the logic of the one way, one-to-many pipes sunk deeply, not only into professional practice, but into professional selves.

What if you optimized for three possibilities: high participation, light involvement and none— just consumption? That would be the lesson of the one percent rule of online life, which says that if 100 people gather at your site, 90 will just use the product, ten will occasionally interact and one will become a core contributor. I want to see if we can build systems for that.

When I explained this move to my 12 year-old son, he said: Are you having a mid-life crisis? Nooooo, I replied, but as you get older (I’m 57) you have to find new challenges. “That’s cool,” he said, and went back to his waffles.

A First Look at NewCo’s structure

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Today Pierre Omidyar announced some details about how his new venture in news will be organized. My summary and explanation…

First, the official release:

PIERRE OMIDYAR PROVIDES INITIAL FUNDING OF $50M TO ESTABLISH FIRST LOOK MEDIA

Honolulu – Dec. 19, 2013 – The news organization created by Pierre Omidyar (formerly dubbed “NewCo”) has taken another step forward with an infusion of $50M in capital to fuel operations being established on both coasts.

Omidyar, who provided the funding, will also serve as the organization’s publisher. Omidyar’s first capital outlay represents 20 percent of his initial commitment to the media venture. First Look Media will publish robust coverage of politics, government, sports, entertainment and lifestyle, arts and culture, business, technology, and investigative news.

“This initial capital is the first step of many to bring the vision of this news organization to life,” said Omidyar. “I am deeply committed to the long-term effort to build a new and exciting platform for journalism — one that not only provides the innovation and infrastructure journalists need to do their best work, but that brings their reporting and storytelling to the widest possible audience.”

First Look Media is made up of several entities, including a company established to develop new media technology and a separate nonprofit journalism organization. The journalism operation, which will be incorporated as a 501(c)(3), will enjoy editorial independence, and any profits eventually earned by the technology company are committed to support First Look’s mission of independent journalism. The name of First Look Media’s initial digital publication is yet to be announced.

First Look Media is currently securing space and setting up operations in New York City, San Francisco, and Washington, D.C. The team is actively recruiting in all areas of its operations.

As I previously explained to readers of PressThink, I am an adviser to Omidyar’s company, so I can provide some further explanation and a view of what this announcement says.

1. The placeholder name, NewCo, is going away. First Look Media is the name of the new company. It has by the terms of today’s announcement received an initial capital infusion of $50 million from Pierre Omidyar.

2. The new company will consist of several legal entities. One is a technology company, a business run for profit, that will develop new media tools for First Look properties and other markets. Another is a 501(c)(3), a non-profit under U.S. law. Its mission will be to publish and support independent, public interest journalism.

3. The 501(c)(3) will house the journalism operation, which hasn’t given a name yet to its initial publication. It will have editorial independence.

4. Profits earned by the technology company will be used to support the mission: independent public interest journalism.

So that’s what the announcement says. Now I am going to provide some of my own observations that I hope will be helpful for those who are following news of the company formerly known as NewCo. This isn’t the company’s description, it’s mine.

5. As we figure out what the pieces of the company will be, we are announcing them. Today’s news settles one of the questions I have been asked a lot: “Is NewCo going to be a business or a non-profit?” Answer: both. The news and editorial operation will be a non-profit. The technology company will be a business run for profit. If the tech company is successful it can help fund the journalism mission, along with other possible sources of revenue.

6. There are other known combinations of business and non-profit in journalism land. The Poynter Institute is a non-profit school for journalists that owns a controlling interest in the Times Publishing Company, which publishes the Tampa Bay Times. The Guardian Media Group is a for-profit company in the UK that is owned by the Scott Trust, which exists solely to guarantee the independence and public service mission of the Guardian, in all of its forms. ProPublica is a non-profit investigative newsroom, donor supported, that sometimes shares its work with for-profit newspapers.

7. The First Look set-up is different. Here the journalism operation is a non-profit, housed within a parent company, which may have other entities inside it. The entire operation is designed to: 1.) support the mission of independent public service journalism, 2.) achieve sustainability and 3.) attract talent.

8. Another way to say it is: public service, mission-driven journalism, including investigative work, has always been subsidized by something: advertising, other kinds of news, donors to a non-profit (as with ProPublica) or a related and profitable business like the Bloomberg terminals that subsidize Bloomberg News. First Look Media is adding to the picture another possible source of support: profits from a company specifically focused on technology for producing, distributing and consuming news, views and information.

9. A good comparison point for that relationship is a company like the Atavist, which produces narrative non-fiction — also called long form journalism — and hopes to profit from a publishing platform, the Creativist, originally developed to publish the Atavist’s own work. Notice I said a “comparison point,” not: these two are the same.

I am going on vacation and off the grid for a while, starting today at 3 pm. But the comment thread is open and I will try to respond when I can.

Three things I learned from the Snowden files

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Before the year ends, I wanted to capture a few points that stand out for me about what is unquestionably the biggest news story of 2013.

The document shows for the first time that under the Obama administration the communication records of millions of US citizens are being collected indiscriminately and in bulk – regardless of whether they are suspected of any wrongdoing…

The moment I read that — it’s in Glenn Greenwald’s first report from the Snowden files on June 5th — I started following, closely, the story of the surveillance state’s unveiling by Edward Snowden and the journalists who received the documents he took.

I also wrote about it: a lot. I attended Eben Moglen’s lecture series, Snowden and the future. I watched countless television segments about the revelations. Over Thanksgiving, I talked to my brother, a computer engineer, about the NSA and encryption. And of course I have had hundreds of conversations with journalists, colleagues and friends about what is without question the biggest story of 2013.

Before the year ends, I wanted to capture a few points that stand out for me from all that.

1. It’s not “privacy” but freedom. In news coverage of the Snowden files you frequently see this shorthand: “privacy advocates say…” From an AP story:

Feinstein’s committee produced a bill last week that she says increases congressional oversight and limits some NSA powers under the Foreign Intelligence Surveillance Act. Privacy advocates say the measure codifies the agency’s rights to scoop up millions of American’s telephone records.

So you have defenders of the NSA on one side, and this creature called “privacy advocates” on the other. But at stake is not just privacy. It’s freedom. This point was made by British philosopher Quentin Skinner in a July interview on opendemocracy.net:

The mere fact of there being surveillance takes away liberty. The response of those who are worried about surveillance has so far been too much couched, it seems to me, in terms of the violation of the right to privacy. Of course it’s true that my privacy has been violated if someone is reading my emails without my knowledge. But my point is that my liberty is also being violated, and not merely by the fact that someone is reading my emails but also by the fact that someone has the power to do so should they choose. We have to insist that this in itself takes away liberty because it leaves us at the mercy of arbitrary power. It’s no use those who have possession of this power promising that they won’t necessarily use it, or will use it only for the common good. What is offensive to liberty is the very existence of such arbitrary power.

The point holds for collecting phone records. Even if no one in the government reviews whom I’ve called or texted, my liberty is violated because “someone has the power to do so should they choose.” Thus: It’s not privacy; it’s freedom. But “freedom advocates” would be an awkward construction in a news story.

2. “Collect it all” was the decisive break. Over the summer, I told Glenn Greenwald that he should title the book he’s working on, “Collect it all.” Because that was the point of no return for the surveillance state. The Washington Post took note of it in this profile of NSA director Keith Alexander:

“Rather than look for a single needle in the haystack, his approach was, ‘Let’s collect the whole haystack,’ ” said one former senior U.S. intelligence official who tracked the plan’s implementation. “Collect it all, tag it, store it. . . . And whatever it is you want, you go searching for it.”

This was the fateful decision. The people whom Eben Moglen calls “the listeners” passed some invisible barrier (invisible to them) when they decided to go for the whole haystack. The line they crossed separates the possibly legitimate, though dirty and distasteful tactics of spies from the impossible-to-justify, “let’s hope it never becomes public” stratagems of an out-of-control surveillance establishment.

Moglen calls Collect it All one of the “procedures of totalitarianism.” He’s not saying the U.S. has become a totalitarian state. He’s saying it adopted one of that state’s procedures. Legitimating such a move before a self-governing people is very, very difficult. And this is why the surveillance state is in such trouble, politically.

3. Snowden going public changed everything. I have written about them before, but for me these words from Edward Snowden are the most important he has uttered since his name became public. They are in Barton Gellman’s June 9th report:

Whistleblowers before him, he said, had been destroyed by the experience. Snowden wanted “to embolden others to step forward,” he wrote, by showing that “they can win.”

By deciding to go public — as the one who leaked the documents to journalists because he could no longer live with himself if he didn’t — Snowden ended the whodunit before it could start. It wasn’t only that he revealed his name, security clearance and position. It’s that he made arguments for why he did what he did. These arguments, the most important of which was that the public should decide if the surveillance state has gone too far, were met with a furious counter-attack, and of course many of his fellow citizens rejected them.

But this is precisely what he meant by “win.” Now there was a debate. It was easy to despise and reject Snowden. Much harder to despise and reject the discussion he touched off. (Obama couldn’t.) None of that would have happened if he hadn’t gone for the win by revealing himself and his motives for leaking the documents.

Bill Gannon joins First Look Media: My Q & A with him about intelligent aggregation in news

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Today Pierre Omidyar announced a key hire: recently Bill was editor of Entertainment Weekly, before that boss of the Yahoo home page.

This is from the official press release:

I’m pleased to announce that Bill Gannon joins us as a member of our editorial leadership team from Time Inc.’s EntertainmentWeekly.com. Drawing on his extensive experience in digital media as well as his diverse background in developing new editorial strategies and creating great user experiences, Bill will leverage all of his talents to help us build a next-generation media platform for a broad audience.

…Bill’s expertise at pinpointing and presenting the Web’s most reliable and relevant content will provide readers with a fresh, “First Look” at the day’s rapidly shifting news and events…

As the editor of EntertainmentWeekly.com for the last three years, Bill owned editorial strategy and day-to-day operations for all content and digital platforms, including an overhaul of desktop and responsive mobile design…. Previously, Bill was Director of Digital Media at Lucasfilm Ltd., where he spent four years driving global digital strategies and operations across multiple business units and in support of a wide range of e-commerce, theatrical, television, and video game releases.

At Yahoo! Inc., Bill oversaw news and editorial strategy and content operations for the front page of Yahoo.com, drawing hundreds of millions of unique visitors monthly. His time in Silicon Valley also included development of digital media products for Financial Engines Inc., a financial services technology company when it was in its startup phase.

So far we have said First Look will be built around three things:

* Original reporting and investigative work, especially by “independent journalists with expertise, and a voice and a following” (in Pierre Omidyar’s words.)

* A continuous news operation serving broad audiences with up-to-date news on politics, business, technology, culture, entertainment, sports. This will be Bill Gannon’s primary responsibility. Intelligent aggregation will be a part of it.

* A technology company that can develop new media tools and better infrastructure for the news industry.

In between meetings and phone calls I caught up with Bill for a short interview about news aggregation. We stayed away from “what will First Look be doing that’s so new and different?” because a.) he just started so how would he know? and b.) it’s smarter to figure out a path to try first, then try it, and then talk about it when people have something in built form to react to. “Demos, not memos,” as newsroom developer Matt Waite said in a now-famous post.

JR: I wrote Out of the press box and onto to the Field about my reasons for joining up with Pierre Omidyar’s new venture in news. For me it involved crossing the street, so to speak, from an observer and academic to participant in a news start-up as an adviser. What did it involve for you? And what will be your primary duties?

Bill Gannon: I was initially attracted to the idea because it seemed to be a unique opportunity where my background in creating new editorial strategies and new user experiences could add value. Bill_Gannon12 I’ll be focusing on continuous news coverage and aggregation across a wide range of sections: world news, politics, business, entertainment, sports and more.

JR: When I teach graduate students about news aggregation they are often familiar with the controversies about it: complaints about over-aggregation and sucking up the traffic. Those things do happen, of course. Students are not as familiar with the arguments for it, like the maxim developed by Jeff Jarvis: Do what you do best and link to the rest. That’s where I start. Where do you start?

Bill Gannon: Aggregation done well — providing multiple brand “takes” or reporting on a story — can create tremendous value for end users who are desperate to find the best journalism on a specific topic.

JR: Offer the user of news multiple brands, not just one: good way of putting the argument for aggregation.

Bill Gannon: Exactly…

JR: Jarvis described it this way:

Instead of saying, “we should have that” (and replicating what is already out there) you say, “what do we do best?” [and] “can we do it better?” If not, then link. And devote your time to what you can do better.

There is brand proposition there: the brand that is happy to bring you multiple brands. As Dave Winer puts it: “People come back to places that send them away.”

Bill Gannon: When I was Editorial Director at Yahoo! we routinely “beat” great journalism digital brands with breaking news to the home page simply because our focus was to get the story up fast and service our users, regardless of if the source was a Yahoo News partner or a non-partner. But in the last five or so years we’ve seen some web sites “harvesting” nearly complete stories, even exclusive reporting, in the name of aggregation without providing real attribution or making a real effort to drive traffic back to those news sites.

JR: One of my big impressions as a consumer of the product, a user of aggregation, trying to inform myself by efficient use of many brands, is that too frequently the the concept of a “topic” seems left over from newspaper verticals and sections. The topics betray their origins as producer categories from an earlier era of distribution. “Topics” tend to be story bins that are efficient for the producers, not natural containers for our interest in news. The intelligence that we’ve put into “what’s a topic?” has not impressed me, as a user. Is my impression I wrong? Did I simply not know where to look?

Bill Gannon: I agree and I hope this is an opportunity where I hope we can do better at First Look by better understanding how users engage with news on digital platforms. It’s something great technology companies like eBay, Amazon and Netflix have already done at scale but journalism brands have not yet invested in or embraced.

JR: You’re saying recommendation systems in news have not kept place, correct?

Bill Gannon: Correct.

JR: When you were at Yahoo or EW, did you ever want to have a technology company in the same family making tools for news producers?

Bill Gannon: We had that exact team in place at Yahoo when I was there and that’s one reason why Yahoo News became a top news destination on the web and frequently out-performed major news brands on election nights or during the Olympics. And there are a number of great journalism brands complimented by top-notch tech teams out there right now.

JR: One of the questions I have been asked the most since my first post on First Look is this. People seem to get easily the idea of a news organization built around independent journalists with subject matter expertise and an online following, operating within their own orbit but with support from the center. But then they see Pierre’s statements that First Look will be a full service news provider, as well, and they say: huh? Where do those things “snap” together in your mind? What connects them?

Bill Gannon: The audience becomes aware of our our investigative journalism en route to their other news needs.

JR: Or the reverse: they become aware of the daily news product after being drawn in by the investigative work and a more personal kind of journalism.

Bill Gannon: Precisely.

A final observation of my own: Another key starting point for me in understanding online news is Robin Sloan’s great essay on stock and flow, which he called a “master metaphor for media today.”

Flow is the feed. It’s the posts and the tweets. It’s the stream of daily and sub-daily updates that remind people that you exist.

Stock is the durable stuff. It’s the content you produce that’s as interesting in two months (or two years) as it is today. It’s what people discover via search. It’s what spreads slowly but surely, building fans over time.

I feel like flow is ascendant these days, for obvious reasons— but we neglect stock at our own peril. I mean that both in terms of the health of an audience and, like, the health of a soul. Flow is a treadmill, and you can’t spend all of your time running on the treadmill. Well, you can. But then one day you’ll get off and look around and go: Oh man. I’ve got nothing here.

But I’m not saying you should ignore flow!

You need both. Not just for First Look but for any news organization setting up shop today, Robin Sloan nails it.

Slow Live Blogging: Ezra Klein Leaves the Post Bill and Simmons Apologizes in Grantland

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Instead of composing myself into an essay first, notes and comment throughout the day. Check back or I will alert you on Twitter.

2:00 pm. Today in between appointments and tonight when I get back to my laptop, I am live blogging my own reactions to two events: Ezra Klein leaving the Washington Post and Bill Simmons of Grantland apologizing to the world for running Caleb Hannan’s “Dr. V’s Magical Putter.

Instead of composing myself into an essay first, I offer you notes and comment scattered throughout the day. Check back, if you’re interested enough, or I will alert you to updates on Twitter. First entry below.

11:45 am. We hardly know anything yet — and I don’t know anything — about Klein’s new venture. Except that it will be a personal franchise site in news. Today people will be asking about the worth of Ezra Klein’s franchise to the Washington Post, and that is a fair starting point.

In calculating what Klein is worth, I modify the normal measures — traffic, revenue, influence, expertise and the buzz needed to attract talent — by an additional factor not usually cited. He helped the Post change and update its journalism while avoiding a holy war over news vs. opinion. Or “good journalism” vs. “wonky academic research.”

A more relaxed and mixed style of writing and presentation was normalized. Boundaries between news and social science fell away. Explanation of the basics rose in importance, creating an installed user base for future updates by the national staff. Making things the rest of the Washington Post was reporting about clearer and easier to follow: what’s the value of that? Plus: pulling it off without forcing the Post into an expensive category crisis. This is the way I explained it in July:

Instead of trying to renovate the ideology of professional newswork, a huge task that invites grandstanding, it’s easier for the editors of the Washington Post to let Ezra Klein do his (already shifted) thing and then add people to that franchise. They avoid a holy war over news vs. opinion while quietly letting the distinction corrode. Note that Klein is one of the Post’s most important political journalists but within the newsroom he is officially classified as a opinion columnist for the business section. This is a recognition that the formal structure makes no sense. The personal franchise site allows for innovation without toppling certain fictions that editors and some reporters hold dear.

For a sense of the dangers avoided see this 2012 column by the Post’s last ombudsman:

Last Tuesday, for example, Ezra Klein, chief of the popular online Wonkblog, analyzed the risk of unsettling the economy in a showdown between President Obama and congressional Republicans over extension of the George W. Bush-era tax cuts. The week before, Steven Pearlstein wrote a front-page news analysis that outlined the history of job outsourcing in the wake of the accusations between Obama and Mitt Romney over that subject.

Pearlstein and Klein are talented writers who make economics and complex policy issues clear, accessible and interesting. But should they be on the front page?

Yes, they should. Klein helped the Post get there. It may seem like modest progress to some — the newspaper should become more blog-like: pretty obvious by 2009-14 — but this underestimates the perils of the passage from an older way of doing things to the renovated one.

For example: In 2010 Dave Weigel had to resign from the Washington Post after someone leaked some emails of his, in which he complained about people on the political right whom he also had to cover. After he was gone, some staffers at the Post dumped on Weigel anonymously. One said:

“The sad truth is that the Washington Post, in its general desperation for page views, now hires people who came up in journalism without much adult supervision, and without the proper amount of toilet-training.”

Without the proper amount of toilet-training. That’s how some felt about Ezra Klein. But he prevailed, which was good for the Post newsroom. In asking about his value to the Post, a valid question, factor in the decisively overcome resistance to the changes in political journalism that his approach represented. I don’t know what “ideological renovation to the house style” is worth in dollar amounts, but it’s got to be something.

4:51 pm I missed it when it first appeared on Wednesday but by Saturday people on Twitter had alerted me to Caleb Hannan’s feature for Grantland, Dr. V’s Magical Putter. (“The remarkable story behind a mysterious inventor who built a ‘scientifically superior’ golf club…”) Several people on Twitter wanted to know why I wasn’t saying more about it. So I caught up. Because I know by now. When there is a Twitter firestorm about a work of journalism there is usually — but not in all cases — a good reason. Clarity about the reasons = take aways from the firestorm.

In “Dr. V’s Magical Putter” the main character in the story is the inventor of a new golf club, was a.) a professional fraud, someone who inflated her credentials and b.) a transexual. But the two became contaminated in the way Grantland reported and presented the story. The inventor of the golf club committed suicide, we were told. The writer of the story had outed her to one of her business partners, we were told. Both facts were mentioned but not reckoned with. The suicide before publication of the subject of one’s reporting is a serious matter for any reporter. But in “Dr. V’s Magical Putter” there almost no reflection on that death.

These things convinced me: Something had gone awry with this piece. On Sunday I was hopeful:

On Monday, they shined. With this letter of apology from the editor, founder and keeper of the franchise, Bill Simmons, and this critique (“Understanding the serious errors in ‘Dr. V’s Magical Putter’”) by Christina Kahrl, a journalist for ESPN who is herself transexual, Grantland came through with a response that is morally serious, informationally rich and intellectually honest.

These points stands out for me:

* It was a full apology, no trace of “sorry if anyone was offended.”

I don’t remember the exact moment when I realized that we definitely screwed up, but it happened sometime between Friday night and Saturday morning. On Sunday, ESPN apologized on our behalf. I am apologizing on our behalf right now. My condolences to Dr. V’s friends and family for any pain our mistakes may have caused….

When anyone criticizes the Dr. V feature for lacking empathy in the final few paragraphs, they’re right…

Whether you believe we were right or wrong, let’s at least agree that we made an indefensible mistake not to solicit input from ANYONE in the trans community.

* It was informative about how journalists at Grantland make decisions:

Somewhere between 13 and 15 people read the piece in all, including every senior editor but one, our two lead copy desk editors, our publisher and even ESPN.com’s editor-in-chief. All of them were blown away by the piece. Everyone thought we should run it…

We made one massive mistake. I have thought about it for nearly three solid days, and I’ve run out of ways to kick myself about it. How did it never occur to any of us? How? How could we ALL blow it?

That mistake: Someone familiar with the transgender community should have read Caleb’s final draft. This never occurred to us. Nobody ever brought it up.

* A person, Bill Simmons, an editor with a human voice, took responsibility for these lapses:

Ultimately, it was my call. So if you want to rip anyone involved in this process, please, direct your anger and your invective at me. Don’t blame Caleb or anyone that works for me. It’s my site and anything this significant is my call. Blame me. I didn’t ask the biggest and most important question before we ran it — that’s my fault and only my fault.

* Grantland’s failures were not procedural or accidental — bad apples, or random lapses — but journalistic and intellectual weaknesses, flatly described:

We just didn’t see the other side. We weren’t sophisticated enough… We weren’t educated, we failed to ask the right questions, we made mistakes, and we’re going to learn from them.

“We weren’t sophisticated enough. We weren’t educated.” These are rare admissions for journalists who have made it to the top of their profession. It’s hard for them to say: we were out of out depth, unqualified for the assignment. Bill Simmons with Grantland has struck it big in sports journalism. His apology — comprised of his own statement plus the assessment of transgender journalist Christina Kahrl — was graceful, forceful, humble. But not complete.

For me the most inexplicable and damning lapse in “Dr. V’s Magical Putter” was the almost casual or incidental way in which the reporter revealed that the subject — and target — of his reporting had committed suicide. No pause for reflection, no moral accounting, no signs of a struggle. I did not find Bill Simmons convincing on this:

Caleb had spent the piece presenting himself as a curious reporter, nothing more. Had he shoehorned his own perspective/feelings/emotions into the ending, it could have been perceived as unnecessarily contrived. And that’s not a good outcome, either.

One of the strongest impressions Bill Simmons left with his apology and mea culpa is that of an editor protecting a younger writer. He says repeatedly that Grantland failed Caleb Hannan, rather than the other way around. Okay. I admire that. But Hannan also failed himself by boasting on Twitter about how good it felt to block people who had begun to rip into him for his piece. Simmons glosses over this.

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